Can we shorten this agenda to be sure we get through everything? Also, maybe assign responsibility for each topic?
Here's a quick suggested revision:
OLD BUSINESS:
(OWNER)
2. HigherLogic (Steve) - update from Steve on admin-only pilot
3. Content Library (Wayne) - assign next month's responsibility for posting a summary of what's been added to the library ( this should probably be a monthly task - posted by x of the month for prior month)
4. July 30, 2025 Town Hall (Jim) : Expectations, Tasks, and Responsibilities
5. Content Contest (Brett) - defer or move forward?
6. ISV outreach (Jim) - status
7. Capturing Community knowledge (Wayne) - what's working, what's not , what's needed, what's next
8. Charter finalization (Steve)
NEW BUSINESS:
a. (Wayne) Viability of two-tiering access to "Urgent Support" - should lurkers have the same rights as active members?
b. (Wayne) Double check the process for on-boarding new member requests to access content library
1. Welcome & Quick Updates (5 mins)
2. HigherLogic AI Search Testing (10 mins)
-
Update from Steve on admin-only pilot
-
Ann to share findings on AI privacy with HigherLogic
-
Discuss next steps for implementation
-
Define baseline expectations for Community Managers
3. Content Library: Activity & AI Summarization (10 mins)
-
Monthly update from Steve
-
Recap of Wayne's use of AI for content summaries
-
Feedback: Gemini vs. ChatGPT for summaries
-
Action: Assign next month's AI summary responsibility
4. Town Hall Readiness (5 mins)
-
Review presentation draft - including who gives and open items
-
Confirm speakers & points of contact
-
Final checklist of what needs to be done
5. Content Contest Launch Planning (10 mins)
-
Review final announcement post
-
Confirm readiness for Town Hall launch
-
Final review of rules, form, and incentives
6. ISV Outreach & Sage Future Materials (10 mins)
-
Review Ann's ISV draft (Jim to confirm feedback)
-
Confirm folder structure for Sage Future event materials
-
Assign review responsibilities once folder is populated
7. Capturing Community Knowledge (5 mins)
-
Who's been monitoring Sage 100/Urgent posts?
-
Identify gaps and discuss automation tools (if any)
-
Add any top tips or issues to the content library
8. Charter Finalization (5 mins)
9. Wrap-Up & Next Meeting (5 mins)
------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------