Sarah,
I don't have feedback to share on Acumatica - I probably hear similar things. However, my core belief about publishers is that down deep they are all very similar. What I mean by that is that they are all profit motivated and eventually will implement similar policies in terms of tier and margin, etc.
My advice is - seek out a way to build a recurring revenue stream ( which is not hourly or commission based). Consultants who have the most success are those who specialize in a niche rather than try to do "onesies and twosies" in many different industries. Also, follow the business strategy of the publisher. There are no publishers where a subscription or maintenance isn't required (usually annually). Even QuickBooks requires that their users upgrade every 3 years. There's no reason a customer shouldn't be required to pay an annual feel for access to your services.
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Wayne Schulz
wayne@s-consult.comSchulz Consulting
(860) 516-8990
Moodus, CT
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