Client running MAS 200 4.30.0.13 (w/PM2000) single workstation, User attempts to access G/L module to look at the chart of accounts and gets MAS Stopped Working;
Faulting application name: pvxwin32.exe, version: 8.10.0.0, time stamp: 0x47b36116
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x00036a55
Faulting process id: 0x6b0
Faulting application start time: 0x01cd8ae948b9ce28
Faulting application path: C:\Sage Software\MAS 200 Client\Version4\MAS90\Home\pvxwin32.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Othere MAS Users can access this company G/L module OK. Performed following
1.Verify MAS 200 client is running in 32-Bit Compatibility Mode.
2.(Confirm Paperless Office is not being used).
3.Verify the Windows 7 UAC and Firewall is turned off.
Verify the Windows 7 workstation Anti-Virus settings have been applied: (a) Exclude the following MAS 200 file extensions (DD, DDE, DDF, LIB, M4D, M4L, M4P, M4T, PVC, RPT, SOA, XEQ), (b) Exclude the \MAS90 folder on the MAS Server, (c) exclude the pvxwin32.exe and launch32.exe.
4.Uninstall and reinstall MAS 200 Workstation setup as follows (a) Login as Windows 7 Administrator, (b) Using Add/Remove Programs, uninstall MAS 200 Workstation setup, (c) Using Add/Remove Programs, reinstall MAS 200 Workstation setup, (d) Install MAS 200 Client OUTSIDE the C:\Program Files folder (i.e. C:\SAGE\Version4\MAS 200 Client).
The error still occurs. Any additional suggestions? thank you.