Sage 100

 View Only
  • 1.  Client running AR invoices. Sometimes invoices on

    Posted 11-11-2010 08:48
    Client running AR invoices. Sometimes invoices only to find out after the fact that the service billed for had been posteponed. Instead of crediting the invoice and rebilling after actual delivery, they just want to change the due date of the invoice. I looked at it doesn't appear that you can adjust invoices the same way you can adjust vendor invoices. Anyone know of a way (besides dfdm) to accomplish this?


  • 2.  RE: Client running AR invoices. Sometimes invoices on

    Posted 11-11-2010 08:59
    Pull up the the invoice in A/R Invoice Data Entry and select Adjust. This opens the due date field. It requires posting but you won't need a line item. And it will create an adjustment record.


  • 3.  RE: Client running AR invoices. Sometimes invoices on

    Posted 11-11-2010 09:27
    Select Accounts Receivable Main menu > Invoice Data Entry. In the Invoice Data Entry window, at the Invoice No. field, enter the existing invoice or credit memo number to adjust. For more information, see Invoice Data Entry - Fields. At the Customer No. field, enter the customer number for the original invoice or credit memo. The ""Invoice already exists. Would you like to adjust?"" message dialog box appears. Click Yes. You can accept or change the invoice date displayed. Change any header information, as necessary


  • 4.  RE: Client running AR invoices. Sometimes invoices on

    Posted 11-11-2010 09:27
    Yesterday, it didn't pop up any type of adjustment option. That was when I backed off that thought.


  • 5.  RE: Client running AR invoices. Sometimes invoices on

    Posted 11-11-2010 10:05
    Thanks, I think I bailed out when I got the first warning without entering the customer number.