Sage 100

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  • 1.  Client on Sage 100 Advanced 4.5. As of Friday 9/2

    Posted 09-23-2013 12:58
    Client on Sage 100 Advanced 4.5. As of Friday 9/20 a check void record was added to all 10,000 checks in the check history file for bank code E. Nothing in Activity log. Not sure how it happened. There is a utility to un-void all these checks. Some of the checks in the file are actually voids and I'm thinking the void record will be removed for those. Any thoughts about possible cause or considerations before I run the un-void utility? TIA


  • 2.  RE: Client on Sage 100 Advanced 4.5. As of Friday 9/2

    Posted 09-23-2013 13:02
    Are the checks in the file actually voids or are they reversals?


  • 3.  RE: Client on Sage 100 Advanced 4.5. As of Friday 9/2

    Posted 09-23-2013 13:07
    there is a line with a check date of 9/20/2013 that says void for all 10,000 checks.


  • 4.  RE: Client on Sage 100 Advanced 4.5. As of Friday 9/2

    Posted 09-23-2013 13:10
    Sorry, I meant you said some in the file actually ARE voids - but are they really voids, or are they reversals? And this void record came from an issue with the Next Check Number getting out of whack...


  • 5.  RE: Client on Sage 100 Advanced 4.5. As of Friday 9/2

    Posted 09-23-2013 13:12
    The one I looked at was a reversal. Also, 10,000 records were added to the file. Each has a check number, 9/20 date, and says check voided.


  • 6.  RE: Client on Sage 100 Advanced 4.5. As of Friday 9/2

    Posted 09-23-2013 13:29
    So it's only going to get rid of those VOIDS, and it won't touch the REVERSALS. A void just means the check number was used somehow else, like someone printed the Check Register on the checks.


  • 7.  RE: Client on Sage 100 Advanced 4.5. As of Friday 9/2

    Posted 09-23-2013 13:32
    Thank Beth, that is very helpful. I forgot the difference between voids and reversals. Could this have happened because someone used a wrong next check number when printing checks?


  • 8.  RE: Client on Sage 100 Advanced 4.5. As of Friday 9/2

    Posted 09-23-2013 13:33
    I've seen the problem occur, usually Manual Check Entry, where the system thinks the Starting Check Number is 000000. You then change the check number to the correct one (10000) and process, but the system recalls you started with check 000000, and so Voids checks 00000 to 10000. The utility removes all the Void check records within the range you selected. If there are actual voids within that check number range, they will be deleted also. Beth is correct, Reversals are unaffected. But, you do have the ability to purge Void checks withing a selected range for the specific Bank Code, so that should help.


  • 9.  RE: Client on Sage 100 Advanced 4.5. As of Friday 9/2

    Posted 09-23-2013 13:42
    Thanks Beth and Kenneth, it's probable that one of the staff made and error with the next check number on Friday. I'll run the utility later today to purge all those void entries. That does mean that some actual voids will be purged. But I'm thinking that the effect will be minimal. Thanks again, I appreciate the help. As we say in Hawaii, Mahalo!