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  • 1.  Client on Payroll 2.0 issued a payroll a few month

    Posted 10-30-2018 15:30
    Client on Payroll 2.0 issued a payroll a few months back (first on the new system) with the wrong Tax Rule for a health benefit that caused the deduction to come out post-tax instead of pre-tax. They changed the rule in Sage THEN backed out payroll. Doh! So it was entered in Post-Tax, then backed out Pre-tax. They didn't catch it until just now and their 941 is all messed up. Is there a fancy new tax correction button somewhere that will fix this? Or have we headed down the long road of reverse the incorrect reversal, and repost?


  • 2.  RE: Client on Payroll 2.0 issued a payroll a few month

    Posted 10-30-2018 17:53
    Don't know if a magic button :(


  • 3.  RE: Client on Payroll 2.0 issued a payroll a few month

    Posted 10-31-2018 09:41
      |   view attached
    Since Sage is cloud, you can just copy and paste this wherever you need it.


  • 4.  RE: Client on Payroll 2.0 issued a payroll a few month

    Posted 10-31-2018 10:18
    Brilliant @RhondaMcNamara ! LOL


  • 5.  RE: Client on Payroll 2.0 issued a payroll a few month

    Posted 10-31-2018 11:16
    All job applications should start with a ""read everything before doing anything"" test...


  • 6.  RE: Client on Payroll 2.0 issued a payroll a few month

    Posted 10-31-2018 14:09
    Had a client perform a PR2.0 update with a bunch of totals missing for local withholding. this was shown in the audit report that she kept but paid no attention to. Only fix was to go to backup.


  • 7.  RE: Client on Payroll 2.0 issued a payroll a few month

    Posted 10-31-2018 14:21
    Oh man @alanniergarth what a nightmare!!


  • 8.  RE: Client on Payroll 2.0 issued a payroll a few month

    Posted 10-31-2018 16:02
    For some reason this thread made me think of how Skyler avoided the audit in Breaking Bad. >.<


  • 9.  RE: Client on Payroll 2.0 issued a payroll a few month

    Posted 10-31-2018 20:55
    But @KevinMoyes The Sage didn't Flash Red! hahah! too funny!