Sage 100

Client on 4.50 SU2 importing into payroll. The import log shows Direct Deposit field set to Y. You pull up the check in Data Entry and it does NOT have Dir Dep checked. Familiar to anyone?

Have you tried to just key in the same check to see if the DD flag sets? Just the obvious check of the prenote approvals being set for the correct dates, etc...

Just one employee or all of them? Just started? Install PU4? Is the employee set up for DD?

We have a couple clients (4.4 & 4.5) where setting the DD flag in the import has been working.

Just started recently. I verified that the employees were setup correctly, and she can manually change the flag. It is about 10 of 440 employees, but some are pretty consistent and they just added one this week that had been working fine. The import is using the field from Employee Maintenance. @JohnBroadfoot - do you know the SU version of your 4.5 clients? And do they have as many employees?

Have deselecting then reselecting the flag? Since there are only 10, it would be a quick test.

Is the Pre-Note sent status set to approved, and is the account number and routing number valid (ie maybe the leading zeros were eliminated in the import)

@JeffSchwenk - You mean the flag in Employee Maintenance, right? I can have her do that before next week's payroll. @JohnLeonard - only the flag gets imported, nothing else. I""m thinking of rebuilding the Employee file, too. OR the Dir Dep file, if there is one, which I think there is. Or both.

The DD flag in emp maint. That is the one you are file assigning right?

I would verify that the DD data is correct (ir account / routing number) in Employee Maintenance. I also recently had a similiar issue with a client on 4.4 and we either had to uncheck and then recheck the DD box in employee maintenance as Jeff suggested or we had to delete the DD info and reenter it (cannot remember which).

Will toggle that ole flag and see what happens.

And why wait until next week?

Oh, my, @JeffSchwenk - don't you have some clients who go into a tizzy when you ask them to do something out of order? LOL

Yes, I like to pluck their nerves sometimes.....