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  • 1.  Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 06:16
    Client on 2015.2 Advanced, having trouble with sessions.pvk ""blowing up"". File gets large, users start having problems. We know to get everyone out, shut down the application server, rename the file, and restart but this is treating the symptom, not the underlying problem. Does anyone have any details of what might be causing this issue ? It was fine for 2+ Years on this version, just started happening in the past month. Renaming the file used to hold them for a week, now getting to be a day or less. Any insight would be greatly appreciated... TIA


  • 2.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 06:38
    What server OS?


  • 3.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 06:44
    2012 R2 standard (should have included that)


  • 4.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 06:51
    Do they get errors or just locking up? Are they using Spawn tasks from server?


  • 5.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 07:05
      |   view attached
    Using Spawn tasks ... error attached.... (server side process failed to start or respond) - running as an application on the server


  • 6.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 07:08
    New AV settings?


  • 7.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 07:12
    application


  • 8.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 07:12
    Running as a service or application?


  • 9.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 07:13
    Have you tried deselecting spawn tasks?


  • 10.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 07:15
    They got a different error when they first upgraded to this version on 2012R2 and had to check the box to avoid it.


  • 11.  RE: Client on 2015.2 Advanced, having trouble with ses

    Posted 04-20-2018 07:23
    https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=20320&sliceId=1&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=1080&cmd=displayKC&dialogID=50705&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true