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  • 1.  Client just switched from PCCharge to SPS. They d

    Posted 05-16-2012 12:12
    Client just switched from PCCharge to SPS. They do a decent amount of pre-authorizing so I'm now trying to recall what if anything will happen when they invoice (via SPS) a S/O that was pre-authorized via PCCharge. Does it choke? Does it just go thru?


  • 2.  RE: Client just switched from PCCharge to SPS. They d

    Posted 05-16-2012 12:14
    The pre-auth does not carry forward. It will be as a sale and the pre-auth will remain on the customer's cc for 5 to 10 days, I believe.


  • 3.  RE: Client just switched from PCCharge to SPS. They d

    Posted 05-16-2012 12:19
    They will go through assuming the customer has enough credit remaining for both the pre-auth and the sale but they may notice the pre-auth still on their account. Probably not a huge deal but there's always the one instance where it DOES matter to the customer.


  • 4.  RE: Client just switched from PCCharge to SPS. They d

    Posted 05-16-2012 12:26
    Thanks, @ThereseLogeais. So the SPS post-auth won't halt due to an unrecognized (i.e., PCCharge) pre-auth code?


  • 5.  RE: Client just switched from PCCharge to SPS. They d

    Posted 05-16-2012 12:29
    Nope. I had a customer just switch over and they all processed fine.