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  • 1.  Client is using Avalera. Have an invoice with a z

    Posted 02-14-2014 11:17
    Client is using Avalera. Have an invoice with a zero dollar extension because the only item on it was backordered. HOWEVER, there is a sales tax amount. How can we credit it? You can't do a BO on a CM - is our only option to do a Misc charge and make a note when paying the sales tax?


  • 2.  RE: Client is using Avalera. Have an invoice with a z

    Posted 02-14-2014 11:50
    I'm confused. You have a one line invoice that is a backordered item so zero dollars but there is sales tax on the invoice??


  • 3.  RE: Client is using Avalera. Have an invoice with a z

    Posted 02-14-2014 11:55
    Yup. So in other words, how do I recreate a bug but with a negative number?


  • 4.  RE: Client is using Avalera. Have an invoice with a z

    Posted 02-14-2014 11:59
    Hmm, I would probably enter a negative misc. line that is taxable then enter a second misc. line that is not taxable, posting to the same acct as the first line. That SHOULD leave a negative sales tax amount on the invoice. I think these things happen when credits are entered and they use negative pricing, etc. Drives me nuts!


  • 5.  RE: Client is using Avalera. Have an invoice with a z

    Posted 02-14-2014 12:58
    Ooh, good one. I should have thought of that - I've told people to do that before. I think... it's Friday. :-)


  • 6.  RE: Client is using Avalera. Have an invoice with a z

    Posted 02-14-2014 13:51
    Thanks @ThereseLogeais - it worked, happy client!