Sage 100

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  • 1.  Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 09:31
    Client is running SAGE ERP 100 Standard v4.30 with SU21. Has been using Paperless Office for Direct Deposit Stubs for PDF copy and email. Their email server is down so we decided to turn off Electronic Deliver for Direct Deposit Stubs in Paperless Office and selected Print/PDF All in the Direct Deposit Stub printing screen. Now when we try to update the Check Register the system wants to test the email server, which is down. Any ideas?


  • 2.  RE: Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 09:33
    Put in another e-mail server (i.e. Comcast), run the update, then put the old mail settings back....


  • 3.  RE: Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 09:43
    They subscribe to only one email server. Are there any free mail servers/services out there? If so, what are the SMTP setting to make them work?


  • 4.  RE: Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 09:45
    What about yours? I've used my office Comcast information at several clients in emergencies


  • 5.  RE: Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 09:51
    I have Charter Communications - will Paperless Office display that the Direct Deposit Stubs came from my email account at Charter, or will they look normal i.e. coming from the HR manager's email address?


  • 6.  RE: Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 09:57
    It will look like it came from them but if they look at the header closely it will be obvious.


  • 7.  RE: Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 10:08
    My e-mail provider is completely separate from my cable provider. I don't think there is any tell tale signs.


  • 8.  RE: Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 10:23
    It's hidden in the header of the file. It's not too hard to find. It's partially how gmail recognizes that mails ""might not be from who it says"".


  • 9.  RE: Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 10:41
    Like normal users actually look at this????


  • 10.  RE: Client is running SAGE ERP 100 Standard v4.30 with

    Posted 11-06-2012 21:45
    Contacted SAGE Tech Support - The answer was to uncheck the FORMS checkbox in Paperless Office > Setup > Paperless Office Options - Enable Electronic Delivery AND PDF Storage. However the client still wants to use the PDF Storage feature. I will run a test Payroll to see if we can continue to use the PDF Storage feature without the Electronic Delivery feature.