Sage 100

Client is running MAS 90 4.40.0.4 Payroll. Sick Benefit Accrual is setup and applied to all employees (setup looks OK), but at least three employees, the Sick Accrual is not longer accumulating (although limits have not yet been reached). Any thoughts on what the problemis and what to check?

Check Payroll, Setup, Payroll Options, 2nd tab. What is the setting for ""Hours to use for Benefit Limit""? That setting might need to be changed.

Are the three+ employees newer employees? Could this be the result of a delay / eligibility wait? If not,I would verify the carryover allow setup for sick. Then in PR Options, look into Hours to use for Benefit Limit. Could be they have exceeded the allowable and will not accrue additional until either a change is made or sick hrs are used.

How close are you to the limits? If you are too close, you are SOL also. Another issue I have run into over the years is the order of the accrual logic. Let's say the employee is so close to the limit, that nothing will accrue. But the employee takes a 40 hour vacation during the pay period which will lower the balance signicantly. Logically, you would think the employee would accrue some benefit hours on this paycheck. Sorry, you are SOL for that paycheck. The next paycheck will accrue hours, but not this one. The problem is with the code and the when it looks at the accrual limit. The code makes the accrual limit comparison PRIOR to being paid the 40 hours vacation. It should be modified so that the 40 hour vacation pay is deducted from the limit prior to making the comparison. I posted this on the idea web site several years ago, but surprisingly, it hasn;t been scheduled for modification. Shocking, just shocking!!!!

Maybe they should add a field to the suggestion site called ""expected benefit to Sage stock price""....

There's also some type of new feature that caught one of my customers -- something similar to ""minimum hours to accrue anything"" --- as I recall it was toward the bottom of the accrual setup and a new feature added in perhaps 4.4? FWIW

Thank you everyone! We fixed by: Entering the deduction pay periods to show 12345 (instead of 1, but she only ran Pay Period 1), and entered the sick accrual again, and appled to ALL...it worked. Not sure why it stopped working for them, but it's working ..thanks!