Sage 100

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  • 1.  Client is on 4.30.22 Sage 100 standard and they k

    Posted 11-07-2013 07:05
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    Client is on 4.30.22 Sage 100 standard and they keep freezing up. In the activity log I see this error and can't make any sense of it. ""System Error - User Successfully Authenticated (from Workstation: 3EB44FC7-4)"" So if they were Successfully Authenticated then why is it saying System Error??? Anyone have any idea on what I should be looking for. Of course the portal is worthless.


  • 2.  RE: Client is on 4.30.22 Sage 100 standard and they k

    Posted 11-07-2013 07:23
    Is this from the Sage System Activity Log? Is it form the server log? Workstation? First check the usual suspects. 99% of the time it's AV or Malware scanners.


  • 3.  RE: Client is on 4.30.22 Sage 100 standard and they k

    Posted 11-07-2013 07:25
    In 4.4, it says System Activity but in 4.3, it says System Error. Same thing.


  • 4.  RE: Client is on 4.30.22 Sage 100 standard and they k

    Posted 11-07-2013 07:26
    It is from the system activity log. I have a call in to the IT dept to check the AV... So you think that could be giving it that error...


  • 5.  RE: Client is on 4.30.22 Sage 100 standard and they k

    Posted 11-07-2013 07:29
    @theresa we checked 4.3 and it didn't say System Error on our system.... But I will take this error off my list and try the AV first. Thanks all just thought I was missing something. Will get back if not the AV.


  • 6.  RE: Client is on 4.30.22 Sage 100 standard and they k

    Posted 11-07-2013 07:33
    I logged into a customer still at 4.3 and their activity log shows System Error until 10/30/13 when it switches to System Activity. They may have installed an update then as their SY_Activation file has a 10/30/13 date. They are at 4.30.23 BTW.


  • 7.  RE: Client is on 4.30.22 Sage 100 standard and they k

    Posted 11-07-2013 07:43
    Ok we are 22. 4.30.23 might be when sage decided to change the message.... System Activity makes more sense. Thanks @ThereseLogeais


  • 8.  RE: Client is on 4.30.22 Sage 100 standard and they k

    Posted 11-07-2013 08:53
    In 4.5, it says System User Access, BTW.


  • 9.  RE: Client is on 4.30.22 Sage 100 standard and they k

    Posted 11-07-2013 09:17
    2013? LOL Nothing is consistent!!!