Sage 100

Client is getting sporadic Error messages in SAGE 100 ERP Standard (version 4.50 PU5) and has to close out and reboot workstation. Running on a Windows 7 Pro workstation connected to a Windows 2008 R2 server with 16GB of memory, with 8 processor CPU - 2.20Ghz. Server is also performs the following - File, AD,DNS, and DHCP services. I've checked or set the following: Symantec Endpoint AV turned OFF Turned OFF all Windows power saving features Turned OFF all ROM-BIOS power saving features Turned OFF UAC - User Account Control Set SAGE 100 ERP icon to ""run as Administrator"" Looked into Task Manager and found that beside SAGE 100 ERP user is running: Sync Center from HP MS One Note 2013 Windows Live Mail 2011 Panasonic HD Writer I did not change registry to stop Opportunistic OpLocks, not in my skill set. Attached is a copy of some of the Error Messages posted the Activity Log for this one SAGE user. This user is running the RMA module most of the day. 6-8 other users do not get these error messages.

I ask only because of the time reference in one of the errors, but is this workstation's time set correctly, as in, in synch with the server's time?

@ThereseLogeais - I'm not sure - how would the user check for proper synch?

To be honest, I'm not sure. I just know that for one of my customer's, this caused a problem. It was a while back and I can't recall the problem, maybe when they were setting up a new server? I think there should be something in the login script synchronizing the times but that's just a WAG. To find out, can you access the server AND the client at the same time and verify the times?

Although it's not ""Unlock Region Failure"" it has that resemblance of the Kerberos ticketing issue. Hopefully @JeffSchwenk or someone can jump in on what the 2 registry settings are.

Regarding kerberos I'll post the msft link tomorrow.

One of these may help. Kerberos Ticketing 01/20/2012 OASIS Posting WIN 7 workstation locking up in MAS. http://community.sagemas.com/t5/Technical-and-Installation/MAS90-or-MAS-200-Errors-hangs-or-Freezes/m-p/59320#M7773 http://community.sagemas.com/t5/Technical-and-Installation/SY-Workstation-M4T-not-found/m-p/33288#M5223 http://community.sagemas.com/t5/Technical-and-Installation/MAS-90-crashing-with-Sy-Workstation-m4t-not-found/m-p/45316 http://technet.microsoft.com/en-us/library/cc961966.aspx http://technet.microsoft.com/en-us/library/dd277401.aspx