Sage 100

Client has machines returned from their customers as credit towards the purchase of a new machine. That old machine gets refurbished and ready for sale as a used machine. RMA will bring it into stock (or repair warehouse), but how to add labor costs to item so it's stock cost is the credit given to the original customer plus any labor and materials used to refurb it? Is anyone doing this without purchasing an add-on?

So customer trades in a machine worth 10K in allowance. It costs another 5K in refurbishment to make it saleable. Client wants to credit $15K on the RMA??

Bill of Materials will do that as long as the item code is different. Receive an RMA and give credit for 10. Use BM Production Entry to take that component item and add 5 labor or other charges and you have a new/different finished product costing 15.

@RobertWhite - you know, I considered Bills and dismissed because it WOULD have to be a different item, but to be real, they really should have a different item number anyway, so you don't accidentally sell a used machine to a client as new. (And to @JeffSchwenk - the RMA should be 10K but then they need to add another 5K which may involved taking parts out of inventory to the item after it's already in stock.)

This certainly brings back memories....... Back in the day when I was cutting my teeth on MAS 90, I worked at a company that took used equipment in on trade, then refurbish it and resell as used. I set up a serialized item number for these trades. Trade would come in as a serialized item capturing the cost for the trade. We would then open WO to track the refurbishment. You could just as easily use a BOM transaction to track the original allowance, added value cost and create another serialized item for the new cost.

We have a client that uses an ES that DSD has that allows a component item to be the same as the parent item. This works only for serialized items (BM-1026).

LOL - so the client doesn't own RMA or Bills, I now see, so unless this is a major portion of their business, I am guessing we're going to have some manual work-around that involves spreadsheets.....

@JohnLeonard - Does that BM-1026 flow through to WO, or is that limited to BOM Production Entry only?

BOM only