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Client has CC orders imported as deposit, not prea

  • 1.  Client has CC orders imported as deposit, not prea

    Posted 02-24-2016 05:31
    Client has CC orders imported as deposit, not preauth. If invoice is backordered and final amount is more than deposit, it shows correctly in AR with an additional line of CC charge and zero balance, but CC charge amount never posts into GL and does not make an entry in SPS. Am presuming some field isn't being imported correctly (This is a Website Pipeline deal, not VI), but all fields look same as manually entered (all fields that I thought to compare, I should say). Client is on 4.5 - was there an issue back then?