Exactly what
@Kevin Moyes said on both points. Let me add V/I jobs run as BAT files or command line shortcuts via Windows Task Scheduler are common culprits especially when 2 V/I jobs run in the same BAT file (e.g. Job 1 for PO ROG, Job 2 to distribute S/N) but do not have a "TIMEOUT /T nnn" command in between to force a delay.
Also V/I autorun export jobs that take a long time to complete and end up with a hanging pvxwin32.exe because the Sage user ID for the V/I job has Auto Logoff set and the 20 minutes have expired.
But let me add a twist.
If the specific program running with Mas90 style connection is not directly run from server, then it will NOT appear in the server's Task Mgr but still appears in the Master Console (M/C) and keeps a license. In this case the M/C PID corresponds to the wkstn.
E.g. A BOI app/script takes up a license but if not shut down properly retains it and pvxcom.exe will still be running. Starship BOI version comes to mind. In M/C, the User = "Starship" but the Station = the shipping PC in the whse. You can't kill that task with M/C. Why? Because it's running Mas90 style from the Shipping PC. You have to close Starship app from there or kill pvxcom.exe from there to release the license. But dude has gone for home the day already.
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Alnoor Cassim
Free Agent Developer and Consultant
CallForHelp.biz
Email:
alnoor@callforhelp.bizOrange County, CA
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Original Message:
Sent: 04-04-2019 17:19
From: Kevin Moyes
Subject: Clearing "Ghost" Users
With Advanced you have the advantage that the PID listed in Master Console is the PID in the server's Task Manager. Open files (Computer Management) lets you know if anyone has any MAS90 mode connections which might be locking things up.
Adding Command Line to Task Manager can also help. (The service should be easier to find).
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Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
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Original Message:
Sent: 04-04-2019 13:10
From: Doug Higgs
Subject: Clearing "Ghost" Users
@Rhonda McNamara They are on Server 2008. Looking at open Files in Computer, Manage, all of the paths have "Administrator" as the owner except for the shares open by the local workstation. I believe this is because adavnced and premium are server side processing. So, I don't know how to distinguish those programs open by computer or Windows user logon.
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Doug Higgs
Assistant Technical Support / Building Maintenance Specialist
Midwest Commerce Solutions, Inc
Original Message:
Sent: 04-04-2019 12:53
From: Rhonda McNamara
Subject: Clearing "Ghost" Users
It seems its never convenient to reboot, so I go into server management and look for files (in the MAS90 directory) that are locked by users who aren't actually active at the time, and I release them. P.S. Bustin makes me feel good.
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Rhonda McNamara
Customer Success Manager
Stewart Technologies, Inc.
rsm@stewarttechnologies.com