Sage 100

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  • 1.  ci_item is being used by another task and cannot be opened - v2019 Adv.

    Posted 02-24-2021 12:27
    Trying to rebuild IM sort files.  Encounter error below.

    I have rebooted server, shut off CSODBC service, Sage service, Sage advisor update service, Sage Alerts service, the Certipro ISS.  Then launched in M90 mode and still get the error message.  Have opened server management and there are no open files.


    How does one identify the bad boy task?  Could there be a rogue table record in Sage being the culprit?

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 2.  RE: ci_item is being used by another task and cannot be opened - v2019 Adv.

    Posted 02-24-2021 12:45
    I would shut down every workstation and then see if there are any Sage 100 processes running on the server.

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
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  • 3.  RE: ci_item is being used by another task and cannot be opened - v2019 Adv.

    Posted 02-24-2021 13:09
    Edited by Michelle Taylor 02-24-2021 13:10
    Have you reviewed (and removed) the files in the LOCK folder?

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    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
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  • 4.  RE: ci_item is being used by another task and cannot be opened - v2019 Adv.

    Posted 02-24-2021 20:30
    If I would have MENTIONED Scanco MB was installed, would this have elicited a different response?  If so, my bad!!

    Culprit was the MB installation.  Having that installed gives you the above message when trying to rebuild IM sort files.

    Scanco's Multi-Bin Recalculate Quantity Allocated has a secondary function of rebulding the sort keys.

    A cruel pull my finger trick that I fall for once a year!!!!!!






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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------

    Original Message


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