Sage 100

Can't seem to get past INFO SOURCE to see my resolutions. Wanted to see 525468 ad 499203. Anyone seen a new pop up in SO when printing or accepting SO in 4.4.4, (pretty vanilla system) that states: a creation date is required?

Had this a few months ago, possibly caused by previous freezing/hanging issues. That message is likely appearing due to the Sales Order being corrupt. We resolved it by simply deleting the S/O and re-entering it. Luckily the S/O didn't have a ton of lines, otherwise we would have attempted to fix it via DFDM.

I'm seeing the same thing on Sage's web site - I couldn't see my resolutions yesterday. I finally Googled and found something close elsewhere. Re that error - had someone have it in AP on vendors in 4.40 - these were vendors that had been converted. No good reason why.

Resolution ID 499203 Resolution Details TITLE : ""The creation date and creation time is required"" in Sage MAS 90 and 200 DETAILS : ""The creation date and creation time is required"" Entry Type: Informational Product: Sage MAS 90 ERP, Sage MAS 200 ERP Application: Sales Order Version Reported: 4.30 Subject: ""The creation date and creation time is required"" Possible Resolution: Note: Use caution and always make a backup first. If necessary, seek the assistance of a qualified Sage business partner or computer technician. Delete the corrupt sales order and recreate it.

Resolution ID 525468 Resolution Details TITLE : Creation Date is Required when printing or quick printing purchase order DETAILS : INFORMATIONAL ** THIS INFORMATION HAS NOT BEEN VERIFIED ** Creation Date is Required when printing or quick printing purchase order Entry Type: Informational Product: Sage MAS 90 ERP, Sage MAS 200 ERP Application: Purchase Order Version Reported: 4.40 Subject: Creation Date is Required when printing or quick printing purchase order Possible Resolution: The purchase order record is damaged. Delete and recreate the purchase order.

Thanks! Was just getting ready to go online and check again. Got busy yesterday and didn't see the post. Of course the next question they will probably ask is how does it get corrupt.

So weird - just had a call re this yesterday. Someone got some of the big red X errors while in Sales Order and when trying to redo the order she was on, got this error. SO - that's one way to get it - lose connection with your network while you're entering orders!