Sage 100

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  • 1.  Can't install VI, not given option to select it

    Posted 09-07-2022 13:19
    I attempted to install VI for a v2019.4 system, using the current keys in the Sage portal which clearly include VI – but during the installation I was not able to add/install VI as it wasn't on the list of modules/items to choose from (and VI is not installed, although now I'm wondering if it's maybe possible it was installed at some point but then removed). I also tried with the keys currently in use in the client's Sage 100, but no-go. Waiting for a response from Sage on the assumption this is Portal/Keys-related.

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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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  • 2.  RE: Can't install VI, not given option to select it

    Posted 09-07-2022 13:23
    Did you check: file, run, sy_menu_ui?  It may have been changed so VI doesn't display on the menu.

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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  • 3.  RE: Can't install VI, not given option to select it

    Posted 09-07-2022 13:29
      |   view attached
    Check this document that I have used in the past. It is older, and doesn't give the specific Registry path for 2022 though (only through 2021)

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    David Overholt
    DWD Technology Group
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  • 4.  RE: Can't install VI, not given option to select it

    Posted 09-07-2022 13:31
    Here is a link to the latest version if you are installing to 2022. 

    https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=43188&sliceId=1&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=2637&cmd=displayKC&dialogID=164134&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true

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    David Overholt
    DWD Technology Group
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  • 5.  RE: Can't install VI, not given option to select it

    Posted 09-07-2022 13:41
    Thanks for the kb article as I hadn't come across that one as of yet.
    sy_menu_ui does not show VI. 
    Thanks.


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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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