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  • 1.  "Cannot communicate with Sage Exchange Desktop 2.0 . . ." when making a company copy

    Posted 03-29-2021 15:20
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    We have a client on v2018 and APS for cc processing since June 2019.  They are in the GoToMyERP environment. SED was uninstalled in 2019 and I have been periodically making company copies of their data (from within Sage) ever since - until a couple weeks ago.  I have not installed any product updates or any other programs.  I just tried to copy their data and got the message in the subject line.  Any ideas besides installing SED again?  Again, it has worked for 1.5 years until now.

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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
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  • 2.  RE: "Cannot communicate with Sage Exchange Desktop 2.0 . . ." when making a company copy

    Posted 03-29-2021 16:05
    TLS?

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 3.  RE: "Cannot communicate with Sage Exchange Desktop 2.0 . . ." when making a company copy

    Posted 03-29-2021 16:07
    For test company refreshes, I just ignore the error.  Make sure CC options are disabled in the target company code.
    Re-installing SED shouldn't hurt anything though.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 4.  RE: "Cannot communicate with Sage Exchange Desktop 2.0 . . ." when making a company copy

    Posted 03-29-2021 16:43
    @Kevin Moyes - GREAT point regarding disabling the CC options in the target company!!!  Client was not a happy camper when their CC postings were screwed up when testing unrelated scenarios in the test company!!!!​

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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    Original Message


  • 5.  RE: "Cannot communicate with Sage Exchange Desktop 2.0 . . ." when making a company copy

    Posted 03-30-2021 13:19
    For some reason, perhaps because either (or both) IIG CC processing and APS are installed, I can't disable the CC option in Company Maintenance.  We're going to reinstall SED.  Thanks for the responses, all.

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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
    ------------------------------

    Original Message


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