Customer wants all sales orders that are deleted to also require a cancel/reason code.
At present, there does not seem to be a way to require a cancel/reason code for sales order entry.
If you select YES as shown here in SO Options:
Then I believe that the deleted order is saved to history but we aren't prompted for a cancel/reason code.
If you change that option to PROMPT as shown in SO optionis here:
Then you do get prompted however each prompt allows the user to say NO to saving history and to cancel from saving a reason code.
Am I overlooking something or is there no way to require that users enter a cancel code for a deleted sales order that is retained into history?
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Wayne Schulz
wayne@s-consult.comSchulz Consulting
(860) 516-8990
Moodus, CT
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