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Can you use Crystal to create CRM reports?

  • 1.  Can you use Crystal to create CRM reports?

    Posted 11-11-2012 12:46
    Can you use Crystal to create CRM reports?


  • 2.  RE: Can you use Crystal to create CRM reports?

    Posted 11-11-2012 14:35
    Absolutely. And you can publish them through the Reports screen Custom Reports area. We have a Crystal Reports publishing add-on for Sage CRM but try it using the free stuff first. It's usually perfectly fine.


  • 3.  RE: Can you use Crystal to create CRM reports?

    Posted 11-11-2012 14:52
    Cool. Thanks for the info.


  • 4.  RE: Can you use Crystal to create CRM reports?

    Posted 11-11-2012 15:18
    Does CRM have a run time version of Crystal or do you have to buy Designer licenses? Which brings up an interesting question, has ANYONE ever bought more designer licenses??


  • 5.  RE: Can you use Crystal to create CRM reports?

    Posted 11-11-2012 15:34
    You can run Crystal reports through the CRM interface but you have to buy the Developer / Designer to create them. Regarding running Crystal reports through the interface ... it isn't easy to secure them or feed parameters. That's why we built our own CR publishing tool. Like I said above though - it's not needed for everyone.


  • 6.  RE: Can you use Crystal to create CRM reports?

    Posted 11-11-2012 15:54
    Good question Jeff. Technically, users get what, 2 or 5? I have never bought additional licenses....


  • 7.  RE: Can you use Crystal to create CRM reports?

    Posted 11-11-2012 16:07
    These days, it is 2. But I've never seen additional licenses for sale by Sage.


  • 8.  RE: Can you use Crystal to create CRM reports?

    Posted 11-11-2012 16:15
    They're on the price list at $495 each.


  • 9.  RE: Can you use Crystal to create CRM reports?

    Posted 11-11-2012 19:02
    Glad it wasn't a snake!!!!


  • 10.  RE: Can you use Crystal to create CRM reports?

    Posted 11-12-2012 09:43
    @JeffSchwenk OK, I'm not this slow normally, so I'll bite. What's the significance of a snake?


  • 11.  RE: Can you use Crystal to create CRM reports?

    Posted 11-12-2012 09:59
    If it had been a snake it would have bitten him. Crystal on the price list in this case.


  • 12.  RE: Can you use Crystal to create CRM reports?

    Posted 11-12-2012 10:00
    High five for Robert!


  • 13.  RE: Can you use Crystal to create CRM reports?

    Posted 11-12-2012 10:01
    OK, thanks, perhaps I need to come down from the 16th floor more often, so I remember what those are.


  • 14.  RE: Can you use Crystal to create CRM reports?

    Posted 11-12-2012 14:07
    @JohnHoyt 16th floor may not be enough - remember ""Snakes on a Plane""?


  • 15.  RE: Can you use Crystal to create CRM reports?

    Posted 11-12-2012 14:17
    The 18th floor is all lawyers, so I should probably stay here.


  • 16.  RE: Can you use Crystal to create CRM reports?

    Posted 11-12-2012 14:27
    Oh I guess that would be ""Snakes Above Me"".