Sage 100

Can the panel in the attached screenshot be customized to change the default to ""backorder""? I can get the panel to come up in Customizer, but can't see how to change the default.

What version?

Sorry, 2014.

Without an MD, not likely. If on 2015, a UI post load event script may work. If you are set on always back-ordering the remainder without user intervention, you may be able to use a pre-validate event script on the quantity ordered column. Then do your own quantity available check, if it would trigger that screen, than set the value without validation and back-order the remainder.

There is a bit more involved but I don't have an opportunity right now to really go into the details.

Thanks @DavidSpeckII ! I think you've given me enough information at the moment.

Another option may be to disable ""Check for Available Qty"" in SO Setup... causing the backorder field to automatically populate with however many items need to be ordered.

I tried that, but it is not automatically backordering the line

Is the item set up to allow back orders in ci_item?

Yes

Works here. Although, it only backorders what not available (instead of qty ordered). I'm assuming mods, like multi-bin, are not installed?

No mods.

Mark, what version/s are you able to get that to work? Any specific setup option or role option needed for that to function the way you explained?

Done on 2014. Only thing I did was disable Check for Qty Available on Line Entry tab in SO Setup Options. I also set Role security (SO | Security Event) to ""Allowed to Backorder All Items"".

@MarkKotyla : Check. Check. I still get different results, also in ABC company using the same SO and item from your video. I have no customizations to my S/O Entry panels. Are you sure you don't have a script for that?

No scripts in this test system... honest. Just found the issue, must have Use Item Default Whse in SO Setup Options disabled.

It is disabled. I swear!

Had a chance to play with this, if the option indicated in the screenshot is checked (Role Maintenance > Options tab > SO tree > ""Allowed to Exceed Quantity On Hand""), it will not automatically back-order when the ""Check for Available Quantity"" is unchecked in SO Options. When i unchecked the role option, I got the same behavior as @MarkKotyla .

I guess it does take a village!

It sure does!