Sage 100

Can someone tell me what line 1268 means in this error message? Error#12: File does not exist (or already exists) Program VI_IMPORT_UI.PV Line 1268 The client has a chain of 6 imports into AR Invoice Data Entry into v2016.2 Standard. They report that, beginning several weeks ago, they encounter the error at different phases of the import chain. After multiple tries, they finally succeed. They tried saving the file locally to a workstation, but it did not resolve the error.

It's the old ill-conceived scheme of VI deleting Mas_System\VI_JobLog.m4t (general log file), creating a new one, then renaming it to \VI\VIWIxx.m4t. It is not o/s friendly when multiple jobs are being run. It does these 3 actions every time an import job starts (or even when pressing the Test button). There's a Sage KB article on the error for a different line number but I can tell you it's happening because not all the jobs in your chain are completing before the next one starts. Now are they actually chaining the jobs where you see the next chained job in Import Job Maintenance or is it like a BAT file running 6 jobs (or 6 separate BAT) files? If anything to do with BAT files, suggest you have them add a timeout after the pvxwin32.exe line: TIMEOUT /T n n is the number of seconds to wait. I've used between 45 - 300 depending on the estimate of how long it takes to run the particular job.

@AlnoorCassim thanks for the insight. The jobs are chained in Import Job Maintenance. Based on what you're saying, I'm wondering if it's related to them having BitDefender AV. They also experienced the error message in PR referenced in the attached KB article. Their IT is supposed to address file exclusions to see if that resolves the issue, but they may need to replace their AV product.

AV would definitely make sense.