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  • 1.  Can I nominate this KB article as useless article

    Posted 06-12-2018 12:22
    Can I nominate this KB article as useless article of the year? Anyone know the files I need to DFDM to fix this or do I have to instruct the customer to reinstall? They installed the PU on their own and got stuck. The TimeCard module needs to be reinstalled."" after 2017.4 installed when trying to convert data if Timecard was installed and removed on prior versions. https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=90364&sliceId=1&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=14337&cmd=displayKC&dialogID=583841&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true


  • 2.  RE: Can I nominate this KB article as useless article

    Posted 06-12-2018 12:25
    https://90minds-com.socialcast.com/messages/38524849?ref=stream


  • 3.  RE: Can I nominate this KB article as useless article

    Posted 06-12-2018 12:27
    Resolution was to go to Library Master - Setup and uninstall Timecard which mysteriously showed up after 2017.4 was installed


  • 4.  RE: Can I nominate this KB article as useless article

    Posted 06-13-2018 07:03
    I have had this happen after installing PU4. There are a couple posts on topic here. Very frustrating that installing a PU causes additional troubleshooting issue. Stinks!


  • 5.  RE: Can I nominate this KB article as useless article

    Posted 06-13-2018 07:27
    Yep, ran into that on Friday. I second the nomination.


  • 6.  RE: Can I nominate this KB article as useless article

    Posted 06-13-2018 08:08
      |   view attached
    This KB describes the problem yet has no resolution or suggestion and has over 30 5 star reviews about how good the article is......


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