Sage 100

Here's the scenario:

End user logs in as self to network, self to Sage - tries to save new Bin location on Reorder screen, won't save

Another end user logs in on same machine to Sage without changing network user - the save works

Original end user goes to another machine where someone else is logged into network, logs in as self to Sage - the save works

W the actual H?

------------------------------
Beth Bowers
(269) 358-0989
------------------------------

Does the second workstation have a different share point or mapping?  Have you tested running the first workstation in MAS90 mode or as administrator to see if it makes a difference?  Or is UAC different on the two workstations? I agree - inconsistency is the worst!

------------------------------
Kate Krueger
Consultant
MicroAccounting
214.800.5555x553
------------------------------

When it does not save, it is because of an error or does it act like it saves but doesn't actually save it?

If an error is thrown, check for the following as I have seen weird errors related to Windows scaling, the Sage 100 Application Scaling, and the size of the Sage 100 task window (maximized, or otherwise really big vs the standard size).

Are the Sage 100 users using different Application Scaling settings?  If the one getting the error is using a larger scaling, try having them using a lower scaling setting.

If the user getting the error has the reorder screen maximized and the other doesn't, try restoring the window to its normal size.

To rule out Windows scaling, you can make sure both Windows users' are set to the same scaling setting.

------------------------------
David Speck II
Blytheco LLC
------------------------------

No errors, just looks like it should work, and does not.

------------------------------
Beth Bowers
(269) 358-0989
------------------------------

Original Message:
Sent: 12-04-2024 10:06
From: David Speck II
Subject: Bin Location issue - OMG, I hate stuff like this

When it does not save, it is because of an error or does it act like it saves but doesn't actually save it?

If an error is thrown, check for the following as I have seen weird errors related to Windows scaling, the Sage 100 Application Scaling, and the size of the Sage 100 task window (maximized, or otherwise really big vs the standard size).

Are the Sage 100 users using different Application Scaling settings?  If the one getting the error is using a larger scaling, try having them using a lower scaling setting.

If the user getting the error has the reorder screen maximized and the other doesn't, try restoring the window to its normal size.

To rule out Windows scaling, you can make sure both Windows users' are set to the same scaling setting.

------------------------------
David Speck II
Blytheco LLC
------------------------------

If Advanced / Premium, maybe try resetting the service session files?  There could be something stuck in one of them, causing weirdness.  (I believe a couple of those files key on user / workstation combined).

------------------------------
Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
------------------------------

Original Message:
Sent: 12-04-2024 10:08
From: Beth Bowers
Subject: Bin Location issue - OMG, I hate stuff like this

No errors, just looks like it should work, and does not.

------------------------------
Beth Bowers
(269) 358-0989
------------------------------


Original Message:
Sent: 12-04-2024 10:06
From: David Speck II
Subject: Bin Location issue - OMG, I hate stuff like this

When it does not save, it is because of an error or does it act like it saves but doesn't actually save it?

If an error is thrown, check for the following as I have seen weird errors related to Windows scaling, the Sage 100 Application Scaling, and the size of the Sage 100 task window (maximized, or otherwise really big vs the standard size).

Are the Sage 100 users using different Application Scaling settings?  If the one getting the error is using a larger scaling, try having them using a lower scaling setting.

If the user getting the error has the reorder screen maximized and the other doesn't, try restoring the window to its normal size.

To rule out Windows scaling, you can make sure both Windows users' are set to the same scaling setting.

------------------------------
David Speck II
Blytheco LLC

I have experienced some similar weirdness like this on an old Advanced version and this solved it: 

Stop service, In MAS_SYSTEM rename sy_workstation.m4t  and  sy_console .m4t

In mas90\home\lib\_appserv,  rename  sessions.pvk and locate.pvk

------------------------------
Kelley Johnson
Kelley Johnson Consulting
------------------------------

Oh, @Kelley Johnson and @Kevin Moyes - TWO of you saying such a thing could happen gives me hope!  I'll give it a shot.

------------------------------
Beth Bowers
(269) 358-0989
------------------------------

Original Message:
Sent: 12-04-2024 14:23
From: Kelley Johnson
Subject: Bin Location issue - OMG, I hate stuff like this

I have experienced some similar weirdness like this on an old Advanced version and this solved it: 

Stop service, In MAS_SYSTEM rename sy_workstation.m4t  and  sy_console .m4t

In mas90\home\lib\_appserv,  rename  sessions.pvk and locate.pvk

------------------------------
Kelley Johnson
Kelley Johnson Consulting
------------------------------

Son of a BISCUIT - I renamed everything hither and yon, @Kelley Johnson and @Kevin Moyes - and STILL...client could get 2 to save, third one would not. But would save for another user.

------------------------------
Beth Bowers
(269) 358-0989
------------------------------

Original Message:
Sent: 12-04-2024 14:23
From: Kelley Johnson
Subject: Bin Location issue - OMG, I hate stuff like this

I have experienced some similar weirdness like this on an old Advanced version and this solved it: 

Stop service, In MAS_SYSTEM rename sy_workstation.m4t  and  sy_console .m4t

In mas90\home\lib\_appserv,  rename  sessions.pvk and locate.pvk

------------------------------
Kelley Johnson
Kelley Johnson Consulting
------------------------------