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  • 1.  BI Explorer

    Posted 12-05-2025 14:08

    I have one customer who LIVES in BI Explorer - all of the employees.  They've modified the doo-doo out of the SO/SO Hist/Invoice/Inventory, etc.

    So all of a sudden ONE person's views stopped working in ONE view.

    She gets into SO and clicks on the view and her default is loading - and never finishes loading - but just on her machine. If login as her on the server, it works fine.

    To make matters worse, she can't see ANY of her private views in SO, yet I see them logged in as her and I see them in the folder on the server.

    Lastly, I had her make a couple of bogus views and save them (in hopes of jolting her views back to life) and she can see those, once saved - but I can NOT FIND THEM ANYWHERE ON THE SERVER.  I saw them at one time, but copied over them.  But she has logged out and back in and still sees them.  I deleted her local temp folder, still has them.

    Does anyone know the secrets of BI Explorer?????



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    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
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  • 2.  RE: BI Explorer

    Posted 25 days ago

    Bringing this back up because same client, same user, same issues again.  Last time it stopped, after nothing done on my part.  Asking again if anyone knows the behind the scenes of BIE...



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------



  • 3.  RE: BI Explorer

    Posted 25 days ago

    Client has tracked it down.  If selection criteria is SO or customer, runs fine.  When selection criteria is Job Number, slows to a crawl.



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------