Here's the contact info I have from Nuvei from MOTM. I have a couple clients using them. I  suggest giving a couple names and letting the client pick. I also give the client a very short summary of my view of the payments world which is the small and friendly payment companies are usually looking to ultimately be acquired by a bigger payments company. M&A in the payments area seems to be a constant.

Nuvei Payments Session Summary

Summary created: Mar 17, 2025 by Wayne Schulz

Presenters:

• Jasmine McCrary, VP B2B Sales
  jasmine.mccrary@nuvei.com

• Brandi Wilson, Director of ERP Product
  brandi.wilson@nuvei.com

• Jennifer Ranmal, Sr Director of Channel Partnerships
  jennifer.ranmal@nuvei.com

I am starting to swing back to Paya/Nuvei after American Payment Solutions was acquired by Repay.  Customer support is so critical to the end user (unless you want to get in the middle).  Paya/Nuvei is native to Sage, prices are competitive and they are responsive.  If they become unresponsive, I can always get Sage Involved.

Below is another contact.  Tom has been at MOTM for many years.  And he answers his emails/phone calls.

Here's the contact info I have from Nuvei from MOTM. I have a couple clients using them. I  suggest giving a couple names and letting the client pick. I also give the client a very short summary of my view of the payments world which is the small and friendly payment companies are usually looking to ultimately be acquired by a bigger payments company. M&A in the payments area seems to be a constant.

Nuvei Payments Session Summary

Summary created: Mar 17, 2025 by Wayne Schulz

Presenters:

• Jasmine McCrary, VP B2B Sales
  jasmine.mccrary@nuvei.com

• Brandi Wilson, Director of ERP Product
  brandi.wilson@nuvei.com

• Jennifer Ranmal, Sr Director of Channel Partnerships
  jennifer.ranmal@nuvei.com

Call Tom Nanci.

I am starting to swing back to Paya/Nuvei after American Payment Solutions was acquired by Repay.  Customer support is so critical to the end user (unless you want to get in the middle).  Paya/Nuvei is native to Sage, prices are competitive and they are responsive.  If they become unresponsive, I can always get Sage Involved.

Below is another contact.  Tom has been at MOTM for many years.  And he answers his emails/phone calls.

Here's the contact info I have from Nuvei from MOTM. I have a couple clients using them. I  suggest giving a couple names and letting the client pick. I also give the client a very short summary of my view of the payments world which is the small and friendly payment companies are usually looking to ultimately be acquired by a bigger payments company. M&A in the payments area seems to be a constant.

Nuvei Payments Session Summary

Summary created: Mar 17, 2025 by Wayne Schulz

Presenters:

• Jasmine McCrary, VP B2B Sales
  jasmine.mccrary@nuvei.com

• Brandi Wilson, Director of ERP Product
  brandi.wilson@nuvei.com

• Jennifer Ranmal, Sr Director of Channel Partnerships
  jennifer.ranmal@nuvei.com

I really hate to admit that I am agreeing with Jeff, but I have been forced to work with Nuvei on a couple of installs and they have been very responsive and attentive.  The support has been good and the software seems to work well. I can't speak about the rates but they seem competitive.  

Original Message:
Sent: 6/5/2025 2:42:00 PM
From: Cooper Black
Subject: RE: Besides FortisPay, CC merchant servicer for a SAGE 100 STD v2024 distributor.

I really hate to admit that I am agreeing with Jeff, but I have been forced to work with Nuvei on a couple of installs and they have been very responsive and attentive.  The support has been good and the software seems to work well. I can't speak about the rates but they seem competitive.  

------------------------------
Cooper Black
Accounting Systems, Inc. (ASI)
------------------------------

I really hate to admit that I am agreeing with Jeff, but I have been forced to work with Nuvei on a couple of installs and they have been very responsive and attentive.  The support has been good and the software seems to work well. I can't speak about the rates but they seem competitive.  

Aww shucks, Coop!  I knew you would finally come around.....

Now young man let's talk about plastics.  It's the future!!!!!!!  Name the movie!

I really hate to admit that I am agreeing with Jeff, but I have been forced to work with Nuvei on a couple of installs and they have been very responsive and attentive.  The support has been good and the software seems to work well. I can't speak about the rates but they seem competitive.  

@David Overholt  -  Bad blood in the reseller community.  They bypassed us by marketing directly, sold their product without involving us and then haven't sent any commissions.  I guess that is the price we pay for ignoring them.

The sole client of mine they did this to was promised "mega" savings from day one but charged two years of savings to set it up.  Owner was irate, said he would never recommend them to anyone.  That was four five years ago.  I spoke with him last month regarding the upgrade to 2025 and possibility of switching processors.  He said he was fine with them now.

Aww shucks, Coop!  I knew you would finally come around.....

Now young man let's talk about plastics.  It's the future!!!!!!!  Name the movie!

Aww shucks, Coop!  I knew you would finally come around.....

Now young man let's talk about plastics.  It's the future!!!!!!!  Name the movie!

All of the commentary here is quite relevant. I add a few more considerations.

• B2B customers (our Sage 100 customers) will increasingly need payment solutions for both A/R (click2pay) and A/P (this is what bolts onto the end of AP Automation, and increasingly applies to managing and reconciling employee use of company cards. There are loads of fees and "float" involved here, so lots of competition.
• Wayne correctly pointed out the consolidation pressures. These smaller players usually bring better integration tech, and eventually sell out because of the cash flow they can bring to a behemoth.
• New features are floating through to users. Passing the card fees to the end user is just one. There will be more. 
• ALL these players compensate their sales teams more heavily on landing a new customer than on keeping them. There aren't many incentives in the business to be upfront about limitations or gotcha's from these firms. So, people like Tom Nanci can be very useful in our education, and asking hard questions of multiple vendors is important, comparing their answers. It's not just the monthly fees. 
• Cancelling a merchant agreement can be very, very painful. Be sure you know what that process is.
• APS was simply outstanding. Repay purchased it, and they did ok but not great. Now Repay has pivoted nearly entirely to the AP side of the business and bigger fish. They did all this with no customer or channel communications (that I saw). They will not be the last to do this, especially for Sage 100 -- the large growth is on other platforms. 
• Meanwhile, Sage - like other ERPs - certifying CC vendors in their ecosystem only after they agree to paying fees based on usage. Century declined, and Sage tried to shut them out. I haven't seen any lawsuits, so none of us is likely at risk. Others might follow or simply leave Sage 100. Customer decisions should consider flexibility if things change.
• Here is my main point: the functionality of getting paid and paying is one the core ways a Sage 100 customer can simplify and streamline their business processes. An excellent customer portal can add "glue" to customers to make them more sticky. There are now many detailed features some vendors are offering to their integration; their nature and reliability are core to the vendor's value to our customer. A robust customer card management capability that ties usefully into Sage 100 greatly reduces their A/P dept workload. We should be helping our customers understand that functionality and whether/how that helps them, AND helping them check the agreements for risk and flexibility.

I agree with Wayne that recommending a solution can be too risky. But a paid engagement to help them evaluate their options? THAT is part of our value.