Sage 100

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  • 1.  bank rec report error

    Posted 02-19-2026 10:27
      |   view attached

    Sage 100 2023 standard on Azure VM, one user getting this error on the bank rec report only.  Other users can print the report fine, and he can print other reports fine.

    Any ideas?  Not on Sage KB search and I have never seen this one before.



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    Phil McIntosh
    Friendly Systems
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  • 2.  RE: bank rec report error

    Posted 02-19-2026 10:30

    Missing font?

    Can he print it successfully from another PC?



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    Steve Iwanowski, NextStep Technology Advisors, aka DSD Lancaster PA ¯\_(ツ)_/¯
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  • 3.  RE: bank rec report error

    Posted 02-19-2026 10:31

    He installed the "Sage reporting" font on his computer, but still getting the error.



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    Phil McIntosh
    Friendly Systems
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    Original Message


  • 4.  RE: bank rec report error

    Posted 02-19-2026 10:52

    Since other users can print it, it must be something in his profile related to that report. 
    have the user log out of Sage 100
    I would look at renaming 

    C:\Users\<username>\AppData\Local\Temp
    C:\Users\<username>\AppData\Local\Sage
    C:\Users\<username>\AppData\Roaming\Sage (This might only be for roaming profiles, but I am not sure) 

    Then log off the Azure Server , log back in and when the user opens Sage, verify that all of those directories get recreated and have him try again


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    David Overholt
    Programmer/Project Manager
    DWD Technology Group
    Fort Wayne IN
    (260) 399-8655
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    Original Message


  • 5.  RE: bank rec report error

    Posted 02-19-2026 11:30

    Thanks @David Overholt - renaming those folders did the trick!



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    Phil McIntosh
    Friendly Systems
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    Original Message


  • 6.  RE: bank rec report error

    Posted 02-19-2026 11:40

    Wow, I got one right -

    I had something similar but not exactly the same, but just two users had hanging when printing specific reports and that was one of the things I had in my notes. 



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    David Overholt
    Programmer/Project Manager
    DWD Technology Group
    Fort Wayne IN
    (260) 399-8655
    ------------------------------

    Original Message


  • 7.  RE: bank rec report error

    Posted 02-19-2026 10:54

    Did you reboot the machine after adding the font?  Windows can be weird that way.



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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    Original Message


  • 8.  RE: bank rec report error

    Posted 02-19-2026 15:30

    Just a quick reminder re: our Sage 100 URGENT Support group as we continue to ensure it remains effective, please reserve this space for more critical issues such as 'System Down' or Payroll emergencies and the like.  Also remember that every posting in Urgent triggers an e-mail notification each time to the majority of our Members.

    Please move OOU, @Robert Wood.



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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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    Original Message


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