Sage 100

I have someone all eager to test this out, knowing full well I have not been able to play with it on my reseller license, etc.  So we go to get connected, which seems pretty nice and straight-forward, and it locks up tighter than a drum and finally says that Bank Feeds is down.  Yet I check the nice little Sage web site that shows service status, and Bank Feeds for both US and Canada both have little green check boxes.

What a bunch of BS, so early in the morning.

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625
------------------------------

Same thing happened with my customer - he had patience to click to connect about 300 times to get it to work and enter the correct password (I think they only got connected to log in 4 times).  It was a success!  They now have no issues, it works beautifully!  We had a few sessions with 2 Sage Engineers to no avail, it was his patience that worked.  I highly encourage you to open a Case with Sage and link to 8007796034.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772
------------------------------

I assume I have to (ugh) call them in order to be able to link it?

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625
------------------------------

Original Message:
Sent: 12-12-2019 08:28
From: Michelle Taylor
Subject: Bank Feeds

Same thing happened with my customer - he had patience to click to connect about 300 times to get it to work and enter the correct password (I think they only got connected to log in 4 times).  It was a success!  They now have no issues, it works beautifully!  We had a few sessions with 2 Sage Engineers to no avail, it was his patience that worked.  I highly encourage you to open a Case with Sage and link to 8007796034.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772
------------------------------

Well..yeah...I think so.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772
------------------------------

Original Message:
Sent: 12-12-2019 09:10
From: Beth Bowers
Subject: Bank Feeds

I assume I have to (ugh) call them in order to be able to link it?

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625
------------------------------


Original Message:
Sent: 12-12-2019 08:28
From: Michelle Taylor
Subject: Bank Feeds

Same thing happened with my customer - he had patience to click to connect about 300 times to get it to work and enter the correct password (I think they only got connected to log in 4 times).  It was a success!  They now have no issues, it works beautifully!  We had a few sessions with 2 Sage Engineers to no avail, it was his patience that worked.  I highly encourage you to open a Case with Sage and link to 8007796034.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772

I don't know if they have resolved it yet, but I found that it doesn't work on our reseller's license for Sage 100.   Spent quite a bit of time with tech support trying to resolve that a few months back and got nowhere.

I'm one of those people that I don't like to roll something out like that to my clients until I have had a chance to play with it and fully understand it.  

I did try it with one client and we got a surprise in that it apparently communicates with their bank in the middle of the night.  I mistakenly thought you had to click a button to get it to synchronize.   Bank called and thought they were being hacked.    Client panicked and changed their password with the bank.  Bank feeds continued to try to connect and locked up their account because of bad login attempts.  :(

That's why I like to play with it first.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------

Original Message:
Sent: 12-12-2019 09:37
From: Michelle Taylor
Subject: Bank Feeds

Well..yeah...I think so.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772
------------------------------


Original Message:
Sent: 12-12-2019 09:10
From: Beth Bowers
Subject: Bank Feeds

I assume I have to (ugh) call them in order to be able to link it?

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625


Original Message:
Sent: 12-12-2019 08:28
From: Michelle Taylor
Subject: Bank Feeds

Same thing happened with my customer - he had patience to click to connect about 300 times to get it to work and enter the correct password (I think they only got connected to log in 4 times).  It was a success!  They now have no issues, it works beautifully!  We had a few sessions with 2 Sage Engineers to no avail, it was his patience that worked.  I highly encourage you to open a Case with Sage and link to 8007796034.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772

I was told that Sage has no plans to make this service available for Reseller licenses.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772
------------------------------

Original Message:
Sent: 12-12-2019 11:15
From: Thomas Rogers
Subject: Bank Feeds

I don't know if they have resolved it yet, but I found that it doesn't work on our reseller's license for Sage 100.   Spent quite a bit of time with tech support trying to resolve that a few months back and got nowhere.

I'm one of those people that I don't like to roll something out like that to my clients until I have had a chance to play with it and fully understand it.

I did try it with one client and we got a surprise in that it apparently communicates with their bank in the middle of the night.  I mistakenly thought you had to click a button to get it to synchronize.   Bank called and thought they were being hacked.    Client panicked and changed their password with the bank.  Bank feeds continued to try to connect and locked up their account because of bad login attempts.  :(

That's why I like to play with it first.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA
------------------------------


Original Message:
Sent: 12-12-2019 09:37
From: Michelle Taylor
Subject: Bank Feeds

Well..yeah...I think so.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772


Original Message:
Sent: 12-12-2019 09:10
From: Beth Bowers
Subject: Bank Feeds

I assume I have to (ugh) call them in order to be able to link it?

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625


Original Message:
Sent: 12-12-2019 08:28
From: Michelle Taylor
Subject: Bank Feeds

Same thing happened with my customer - he had patience to click to connect about 300 times to get it to work and enter the correct password (I think they only got connected to log in 4 times).  It was a success!  They now have no issues, it works beautifully!  We had a few sessions with 2 Sage Engineers to no avail, it was his patience that worked.  I highly encourage you to open a Case with Sage and link to 8007796034.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772

Sage told us the same thing - no plans to allow partners to use it.  Tried using it with one client and had issues, support calls were agonizing because there was only one person who knew anything about it so we gave up.  I'm with Tom, if we can't work with it first we're not going to push it with clients.

------------------------------
Bernie Lehman
Lehman Wesley & Associates
------------------------------

Original Message:
Sent: 12-12-2019 11:33
From: Michelle Taylor
Subject: Bank Feeds

I was told that Sage has no plans to make this service available for Reseller licenses.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772
------------------------------


Original Message:
Sent: 12-12-2019 11:15
From: Thomas Rogers
Subject: Bank Feeds

I don't know if they have resolved it yet, but I found that it doesn't work on our reseller's license for Sage 100.   Spent quite a bit of time with tech support trying to resolve that a few months back and got nowhere.

I'm one of those people that I don't like to roll something out like that to my clients until I have had a chance to play with it and fully understand it.

I did try it with one client and we got a surprise in that it apparently communicates with their bank in the middle of the night.  I mistakenly thought you had to click a button to get it to synchronize.   Bank called and thought they were being hacked.    Client panicked and changed their password with the bank.  Bank feeds continued to try to connect and locked up their account because of bad login attempts.  :(

That's why I like to play with it first.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA


Original Message:
Sent: 12-12-2019 09:37
From: Michelle Taylor
Subject: Bank Feeds

Well..yeah...I think so.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772


Original Message:
Sent: 12-12-2019 09:10
From: Beth Bowers
Subject: Bank Feeds

I assume I have to (ugh) call them in order to be able to link it?

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625


Original Message:
Sent: 12-12-2019 08:28
From: Michelle Taylor
Subject: Bank Feeds

Same thing happened with my customer - he had patience to click to connect about 300 times to get it to work and enter the correct password (I think they only got connected to log in 4 times).  It was a success!  They now have no issues, it works beautifully!  We had a few sessions with 2 Sage Engineers to no avail, it was his patience that worked.  I highly encourage you to open a Case with Sage and link to 8007796034.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772

I'm using it internally.

------------------------------
Bob Pfahnl
General Manager - Silicon Valley Office
DSD Business Systems
CA
408-641-0922
------------------------------

Original Message:
Sent: 12-13-2019 09:12
From: Bernie Lehman
Subject: Bank Feeds

Sage told us the same thing - no plans to allow partners to use it.  Tried using it with one client and had issues, support calls were agonizing because there was only one person who knew anything about it so we gave up.  I'm with Tom, if we can't work with it first we're not going to push it with clients.

------------------------------
Bernie Lehman
Lehman Wesley & Associates
------------------------------


Original Message:
Sent: 12-12-2019 11:33
From: Michelle Taylor
Subject: Bank Feeds

I was told that Sage has no plans to make this service available for Reseller licenses.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772


Original Message:
Sent: 12-12-2019 11:15
From: Thomas Rogers
Subject: Bank Feeds

I don't know if they have resolved it yet, but I found that it doesn't work on our reseller's license for Sage 100.   Spent quite a bit of time with tech support trying to resolve that a few months back and got nowhere.

I'm one of those people that I don't like to roll something out like that to my clients until I have had a chance to play with it and fully understand it.

I did try it with one client and we got a surprise in that it apparently communicates with their bank in the middle of the night.  I mistakenly thought you had to click a button to get it to synchronize.   Bank called and thought they were being hacked.    Client panicked and changed their password with the bank.  Bank feeds continued to try to connect and locked up their account because of bad login attempts.  :(

That's why I like to play with it first.

------------------------------
Thomas Rogers (TomTarget)
Target System Technology, Inc.
Spokane Valley WA


Original Message:
Sent: 12-12-2019 09:37
From: Michelle Taylor
Subject: Bank Feeds

Well..yeah...I think so.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772


Original Message:
Sent: 12-12-2019 09:10
From: Beth Bowers
Subject: Bank Feeds

I assume I have to (ugh) call them in order to be able to link it?

------------------------------
Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625


Original Message:
Sent: 12-12-2019 08:28
From: Michelle Taylor
Subject: Bank Feeds

Same thing happened with my customer - he had patience to click to connect about 300 times to get it to work and enter the correct password (I think they only got connected to log in 4 times).  It was a success!  They now have no issues, it works beautifully!  We had a few sessions with 2 Sage Engineers to no avail, it was his patience that worked.  I highly encourage you to open a Case with Sage and link to 8007796034.

------------------------------
Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772