Sage 100

 View Only
  • 1.  Bank Feeds

    Posted 03-03-2022 10:49
    Are any of your clients using Bank Feeds?  If so, how is their experience?  One of my clients is asking for an electronic reconciliation process.

    ------------------------------
    Susan Pawlowic
    Sage 100 Solutions Architect
    RKL eSolutions, LLC
    spawlowic@rklesolutions.com
    (717) 735-9109 Ext. 4352
    ------------------------------


  • 2.  RE: Bank Feeds

    Posted 03-03-2022 10:59
    I have 2 whole users using it, but both like it.  It was a huge pain to get the first one connected, and a big pain to get the second one connected.  Maybe it will only be a twinge on the third, whoever they may end up being...

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------



  • 3.  RE: Bank Feeds

    Posted 03-03-2022 10:59
    Edited by Wayne Schulz 03-03-2022 10:59
    @Bob Pfahnl did an excellent presentation of this which is discussed here. I think there may be a copy or recording that is also shared.

    From  my probably flawed memory, Bank Feeds seems like it was another "one and done" though I would love to hear from others who have implemented this and have more than the stray customer using it in a live system.​

    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    http://www.s-consult.com
    Schulz Consulting
    860-516-8990
    Moodus, CT
    ------------------------------



  • 4.  RE: Bank Feeds

    Posted 03-03-2022 11:01
    Um, one thing - one client gets lots of wire payments and they've found that they need to be a lot more careful about dates when putting in the payments than they had been.  Sage was marking everything as new activity from the bank because the dates weren't matching up.

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------



  • 5.  RE: Bank Feeds

    Posted 03-03-2022 11:44
    I only tried to implement it once and ended up having to drop it.  The users bank wasn't listed and following the instructions to connect when your bank isn't listed didn't work.  In discussing with Sage, they said following those instructions put the bank on a list with Plaid and all we could do was come back and keep trying periodically to see if the bank got added.  Sage said the bank list is entirely in Plaid's hands and there was nothing Sage could do about it.  My client ended up being VERY unhappy.  I don't plan on ever recommending it again.

    ------------------------------
    Mary Jo Krueger
    Senior Software Consultant
    CLA (CliftonLarsonAllen LLP)
    Appleton WI
    920-996-1176
    ------------------------------



  • 6.  RE: Bank Feeds

    Posted 03-03-2022 13:48
    Additional info: 

    Partners and SAN members product keys contain an attribute for NFR (Not For Resale). This attribute is restricting the use of Bank Feeds setup/processing due to it's rights.

    Bank feeds is only available to subscription customers.


    Bank Feeds does not support perpetual type Multi-Factor Authentication where a unique code is required every time you log into the bank. One-Time password Multi-Factor Authentication is supported

    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    http://www.s-consult.com
    Schulz Consulting
    860-516-8990
    Moodus, CT
    ------------------------------



  • 7.  RE: Bank Feeds

    Posted 03-04-2022 08:48
    I think the update to this is scheduled to follow the RMA module rewrite.....   Yes, @Bob Pfahnl did a great presentation for the group.  It may be been recorded as well.  As I recall, Ronnie Aspe was the Sage guru on this and even he was scratching his head making it work.  And if memory serves me (big if these days) you were only allowed ONE bank feed per company.  @Bob Pfahnl ????

    Since (as @Wayne Schulz points out) resellers aren't given keys work with this, it has become yet another non starter "enhancement".  Very sad as I have a couple clients that could benefit.  They continue to do their recs the old fashion way - MANUALLY.

    So much for working smart, not hard!
    ​​​

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member -140,000,000 is a TERRIBLE thing to waste!!!
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 8.  RE: Bank Feeds

    Posted 03-04-2022 12:01
      |   view attached
    At the time of the webinar, Ronnie Aspe had taken over BF support for about 2 months, so he was in learning mode.
    He acknowledged that multiple bank accounts would probably require his help since he has access to the Sage Banking Cloud, or whatever connects to it.  Plaid is one of 3 services used by Sage to connect to banks.  If a bank is not listed, it may be possible to connect to one other than Plaid.  That's probably a Sage (Ronnie) call.

    To me, the bigger issue is the usability and workflow.  Attached is the BF I just downloaded from Bank of America.  You'll see ACH payments recorded in checks that flow into Dep/Adjust as "Withdrawal" as a new transaction.  There is also no date selection, so you get everything as of the download.  BF download is one and done IF you click Accept.  If you don't, you can download again.  In my case, I'll end up deleting the Bank Feed transactions that are in the wrong tab and manually clear them.  I'll also delete the March transactions that I haven't posted yet. 

    BF does not download the bank balance, which I attribute to the transactions being stored/supplied by the Sage Banking Cloud, and not directly from Plaid.

    My conclusion is BF may work well for traditional clients that have a high volume of issued checks and deposits with few bank originated transactions.  Our clients would not want to bypass recording in AP and AR, so likely would not charge off new transactions to GL only. 

    With electronic banking taking precedence, BF may be neutered.  If BF transactions had an Action to connect to AP and AR, it could be more useful.

    ------------------------------
    Bob Pfahnl
    Manager - Silicon Valley
    DSD Business Systems
    San Diego CA
    408-641-0922
    ------------------------------



  • 9.  RE: Bank Feeds

    Posted 03-07-2022 11:08
    Thank you everyone for your feedback!

    ------------------------------
    Susan Pawlowic
    Sage 100 Solutions Architect
    RKL eSolutions, LLC
    spawlowic@rklesolutions.com
    (717) 735-9109 Ext. 4352
    ------------------------------