Sage 100

 View Only

  • 1.  Avatax

    Posted 07-08-2019 19:09
    New client.  Has customer tax schedule set to AVATAX.  Lines are set to TX.  
    1 - Totals tab has total of order in Nontaxable field.
    2 - Clicking on the Avatax icon doesn't seem to do anything - normally I see Avatax pop up when getting into the screen, and again if I click the icon.

    So - maybe Avatax isn't working, but if not, shouldn't the amount still go into Taxable?

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
    ------------------------------


  • 2.  RE: Avatax

    Posted 07-08-2019 19:57

    A couple of things to check.
    1) Make sure Ship To Address is filled out completely.
    2) Make sure there's no exemption for the custom on Avalara's portal.



    ------------------------------
    Bill Pfahnl
    Nims & Associates
    ------------------------------



  • 3.  RE: Avatax

    Posted 07-08-2019 21:19
    Are you using the latest AVATAX? I had a similar ( but not same ) issue where totals weren't being created in SO History. Avalara sent me an update which fixed that issue.

    ------------------------------
    Wayne Schulz - Schulz Consulting - 860-516-8990
    ------------------------------



  • 4.  RE: Avatax

    Posted 07-09-2019 10:48
    I think this may actually be the setup in Avalara - I went to Connections for their account and there were no connections.  Am waiting to hear back from the client, who has ignored my email so far.

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
    ------------------------------

    Original Message


Related Content