So Karen McWhirter connected with me on this issue and she was able to replicate and has turned it over to programming as a bug. BUT she also came up with a brilliant work-around that seems obvious in hindsight... She created a sales order "MULTI" with just a blank comment line on it, and the error stopped happening. There's apparently some checking going on that didn't before and they forgot to make an exception when multiple orders combine into one line on a PO. I verified that also worked for my client, so we can move forward while Sage fixes it.
Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
Original Message:
Sent: 07-14-2025 08:10
From: Beth Bowers
Subject: Auto Create POs from SO weird error log
Yes, @David Overholt - it was that check box. I have a case with Sage to find out why it was OK to use that in 2021 and not in 2025.
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Beth Bowers
Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
(269) 358-0989
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Original Message:
Sent: 07-14-2025 06:46
From: David Overholt
Subject: Auto Create POs from SO weird error log
What was the final answer? was it a Role setting or the "Summarize Multiple Items by Line check box" that was causing it?
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David Overholt
Programmer/Project Manager
DWD Technology Group
Fort Wayne IN
(260) 399-8655
Original Message:
Sent: 07-11-2025 13:14
From: Beth Bowers
Subject: Auto Create POs from SO weird error log
So that WAS the issue, but of course - it didn't work that way in 2021. Now I'll need to see if someone at Sage can explain to me the logic behind it, or whether it's an unintended bug.
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Beth Bowers
Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
(269) 358-0989
Original Message:
Sent: 07-11-2025 10:14
From: Beth Bowers
Subject: Auto Create POs from SO weird error log
It is checked, but when I just tested, I got no errors. I'm wondering if it's some new Role thing - I just sent the user a screen shot of my defaults when I ran it to see if she has anything checked differently and I'm off to look at Roles now.
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Beth Bowers
Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
(269) 358-0989
Original Message:
Sent: 07-11-2025 09:50
From: Doug Higgs
Subject: Auto Create POs from SO weird error log
Is the Summarize Multiple Items by Line check box checked? @Brett Zimmerman may be on to something. if it's checked try unchecking it to see if the error goes away.
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Doug Higgs
Midwest Commerce Solutions, Inc
(312) 315-0960
Chauffeur, Chef, and Personal Assistant to Sprinkles
Original Message:
Sent: 07-11-2025 09:46
From: Brett Zimmerman
Subject: Auto Create POs from SO weird error log
Your first two lines are the same; same order #, same item #. Maybe that's impacting something?
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Brett Zimmerman
Net at Work
Greater Boston Area
Original Message:
Sent: 07-11-2025 09:36
From: Beth Bowers
Subject: Auto Create POs from SO weird error log
@Brett Zimmerman - LOL, yeah, that's my thing - where is MULTI coming from and why is it stopping the PO from being created.
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Beth Bowers
Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
(269) 358-0989
Original Message:
Sent: 07-11-2025 09:31
From: Brett Zimmerman
Subject: Auto Create POs from SO weird error log
Obvs it'd be nice to know where "MULTI" is coming from. Suppose maybe you can try just a single sales order and/or single line item to see if that make a difference.
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Brett Zimmerman
Net at Work
Greater Boston Area
Original Message:
Sent: 07-11-2025 09:26
From: Brett Zimmerman
Subject: Auto Create POs from SO weird error log
Any chance you're generating from a quote, as part of the new v2025 functionality? Any enhancements?
Changes in Purchase Order Entry
The following features have been added in Purchase Order Entry for quotes:
• On the Header tab, a new Quote option has been added in the Order Type field.
• When entering a quote, you have the option to determine the unit cost to use for items based on the Select Unit Cost for Quote field in Purchase Order Options.
• When using the Copy From feature, you can copy existing quotes.
• Quotes sent to vendors are created using the vendor's alias item numbers.
• Click Generate Order to generate a purchase order from a quote. This feature is available based on a security option.
• Click the new drop-down button next to the Print button to select Purchase Order Printing or Quote Printing.
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Brett Zimmerman
Net at Work
Greater Boston Area