Sage 100

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  • 1.  AR Invoice Printing Error

    Posted 08-02-2021 11:47
    Hello,

    The client cannot print two AR invoices.

    First invoice is for $600; the invoice has four lines; three comments and one item code. She accepted the invoice and previewed the invoice. However, when she selected print nothing happened and when she tried again, still nothing happened - she received no error message. The invoice and all information show correct in AR Invoice History Inquiry. Now the invoice in Invoice History Printing shows a preview with 4317 pages. Page 1008 of 4317 is when the first line of the comments stops - all previous pages is the exact same comment repeated multiple times. Page 4317 shows the correct invoice total of $600.00. 


    The second invoice is for $55.00; the invoice has two lines. She accepted the invoice and when previewing the invoice received error message: Data is not selected for report printing. And now she cannot print nor post the invoice.


    Client is currently testing 
    Sage 100 version 2020.

    Does anyone have advice?



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    Alex Alvarado-Luchansky
    ACI Consulting
    714.282.0378
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  • 2.  RE: AR Invoice Printing Error

    Posted 08-02-2021 12:02
    On the one that can't be printed nor posted - see if the Print Invoice check box is unchecked.

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
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  • 3.  RE: AR Invoice Printing Error

    Posted 08-02-2021 12:30
    For the first invoice, try printing a Standard Invoice (from history)  form.  Wondering if the links in a customized form need to be tweaked.  For the second, click the check box to Print Invoices Already Printed on the print screen.

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    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
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