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  • 1.  AR invoice coming up with no data, just labels

    Posted 06-04-2025 16:16

    Just setting up AR for a customer who had bene using GL & AP, and the AR invoice form is coming up with no data, even though verify database says "database up to date" and the .wrk file does have the data in it.  Anyone seen this before?  Ideas of what to check?



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    Phil McIntosh
    Friendly Systems
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  • 2.  RE: AR invoice coming up with no data, just labels

    Posted 06-04-2025 16:30

    Assuming it's standard and there is no other file linked to it, then ODBC security?



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    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
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  • 3.  RE: AR invoice coming up with no data, just labels

    Posted 06-04-2025 16:55
    ODBC access in the role?

     
    Jeff Fiddelman
    e:
    jefff@dsdinc.com
    p:
    800-627-9032
    w:
    www.dsdinc.com
     
        





  • 4.  RE: AR invoice coming up with no data, just labels

    Posted 06-04-2025 22:09

    @Beth Bowers & @Jeff Fiddelman -thank you!  I had never turned it on but this customer has one user who tends to go off and do stuff on his own without any idea of what he is doing...



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    Phil McIntosh
    Friendly Systems
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  • 5.  RE: AR invoice coming up with no data, just labels

    Posted 06-05-2025 07:15

    Oh, the BEST kind of customer...



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    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
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  • 6.  RE: AR invoice coming up with no data, just labels

    Posted 06-05-2025 15:10

    Don't forget to charge you DIY customer rate........



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    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
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