General Consultant Discussion

Apparently, I can't stop talking about my FotF experience. I just had two people from a marketing firm we work with stop by and somehow I started talking about NOT billing by the hour (which they do). After rambling on and on about it, he said, ""You seem stoked by this! Was this an eye-opener for you?"" Why, yes it was!!

We call that the VeraSage Headache. But in a good way!

And it makes the work (at least for me) more enjoyable because I'm focused on outcome not hours. An unexpected discovery.

Absolutely, @WayneSchulz!

I think we've always been focused on the outcome, not hours (even when we bill hourly). For me, fixed fee eliminates record keeping and affords an opportunity to generate more revenue from the same client pool. For hourly engagements, I'm not concerned about going over budget as much as I am about providing quality service... just like when I'm billing fixed fee. Although, fixed fee is preferable because there are fewer surprises.

It's impossible to not start that conversation and the headache I get is from dealing with other providers that are billing by the hour.

Do you even track the hours to see how productive employees are?

@MarkChinsky We are concerned with jobs created and jobs finished so we don't track any time.