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  • 1.  AP Vendor Memo pop up (or not, as the case may be)

    Posted 04-05-2019 12:30
    This is weird - in my client's 2015 and in my 2018, I have added a Vendor memo, marked as Always on Pop-Up and verified that the Settings included the AP Invoice Entry and it won't pop up.  Did the same test in Customer and it worked fine.
    What am I missing?

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
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  • 2.  RE: AP Vendor Memo pop up (or not, as the case may be)

    Posted 04-05-2019 12:31
    Confirm the Role of the setting(s).

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    Michelle Taylor
    ERP Team Manager, CS3 Technology
    918-388-9772
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  • 3.  RE: AP Vendor Memo pop up (or not, as the case may be)

    Posted 04-05-2019 12:56
    Yep, did that

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
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  • 4.  RE: AP Vendor Memo pop up (or not, as the case may be)

    Posted 04-05-2019 12:43
    Is the priority being overridden by AP, Setup, Memo Manager Maintenance?

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    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
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  • 5.  RE: AP Vendor Memo pop up (or not, as the case may be)

    Posted 04-05-2019 12:55
    No, it's not.  The default is to be checked for Invoice Entry, everywhere.  I tried unchecking it and checking it again, and still no luck.

    For now, I've added a check box UDF for my client, but the Memo pop-up would have been MUCH better... HMPH.

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
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  • 6.  RE: AP Vendor Memo pop up (or not, as the case may be)

    Posted 04-05-2019 13:03
    I just tested in 2018 and at first I also didn't didn't think it was working - the memo did not pop up when I put the vendor number in. but if I continue on and put an invoice number in then it popped up.   Did you get far enough to actually put the invoice number in during A/P invoice data entry ?

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    David Overholt
    DWD Technology Group
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  • 7.  RE: AP Vendor Memo pop up (or not, as the case may be)

    Posted 04-05-2019 13:35
    SON OF A GUN!  THANK YOU! (But that's stupid.)

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, and Cagney
    Beth Bowers
    269-445-1625
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  • 8.  RE: AP Vendor Memo pop up (or not, as the case may be)

    Posted 04-05-2019 13:44
    Yes, I think so too! It is probably because the invoice number is part of the key field. When your in SO/AR you put the invoice number in before you put the customer number in so it is not as noticeable.

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    David Overholt
    DWD Technology Group
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