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  • 1.  AP missing posts to GL

    Posted 12-07-2020 17:06
    This doesn't sound familiar like someone has asked about it before, but I'm hoping I'm just forgetful (shocker).  Client is on 2016 and just oh, about since COVID, began noticing that certain invoices processed via PO Receipt of Invoice - PART OF A BATCH - were not posting to GL.  You can see one of them - they had 5 invoices from the same vendor, and 4 of them posted in the GL posting and the 5th (in the middle) was missing.  The little source journal icon is lit and you can drill into it, so it was written back to the header as having been posted, but you can't see the GL amounts listed.

    I've checked for all sorts of weird stuff that should have nothing to do with it - drop ship, cost change, etc, but see nothing different on these invoices than any other.  They are not duplicate invoice numbers from 2003, etc.  They look innocent enough, but they are JUST NOT POSTING in the batch.

    Ring a bell to anyone?

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
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  • 2.  RE: AP missing posts to GL

    Posted 12-08-2020 08:05

    Almost sounds like there's no GL impact because say, they chose purchases clearing as the expense account, so it was a wash?

     

    Rhonda McNamara

    Stewart Technologies, Inc.

    410-309-9550 x-1108 New!

     






  • 3.  RE: AP missing posts to GL

    Posted 12-08-2020 08:23
    @Rhonda McNamara - I checked GL accounts, too, and they weren't changed.  I'm guessing that even if they were, they would still show up in the GL posting.  I'm thinking the AP Invoice Register is the only one that posts nothing if it nets to 0 on one account., but ANYWAY - not the case here.

    Wasn't there something on the SO side similar to this in one of the older versions?

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------