AP Automation is essentially a significant part of Document Management solutions. Most customers who adopt full DM start with this element. (Altec as much as told me that if a customer doesn't have more DM needs than APA then they are better off with a focused APA solution.)
APA solutions seem to vary in these areas:
1. Invoice capture and visibility. Can vendors readily check on the status of their invoices?
2. Matching. This is where PO matching is, and that apparently is all over the map. Rules affecting creation and matching are important (eg, what if the invoice is received before the shipment and RoG is processed? What about under- or over-fulfillment? etc.
3. Workflow for approving the invoice. This is the main reason our customer invested in this: they had a boatload of people to approve invoices.
4. Integration to Sage 100. Our customer uses VI for all this, it works well for them. If it's more integrated than this, beware of how it handles exceptions.
5. Payment approvals and payments. AP Automation vendors are in this for the payment float; it is a big-money game for them. They also will use the vendor names you enter as targets for their other financial services. Pay attention to the offerings and flexibility the vendor has in this. What makes the Repay offering interesting to me is that offers a competition potential at this. AvidXchange has been accused in the past of harassing the payment recipients (the customer's vendors) to choose the expensive next-day payment (essentially AR factoring) options (I think AX cut back on this practice.)
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Jerry Norman
At-Large BOD Member, 90 Minds
Smartbridge Partners
512.419.1444 x112
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