Have not heard of them. I typically have a candid conversation with the decision maker about what they may experience in these situations.
I think we’ve all seen this movie a few times. Different lead actor/actress with the same classic theme/outcome.
I have had a significant problem with customers who don’t realize how these types of requests grow into a project. In order to combat that issue I now quote them right off the bat and starting to quote as a monthly fee since many customers drag these types of projects over many months. I’m also building in x web meetings at $y each.
These are hard for me to quote so I’m experimenting with a monthly fee so I don’t get caught nursing a problem integration for a year or more.
---------------------------------
Wayne Schulz
Schulz Consulting
860-516-8990
---------------------------------