Sage 100

I have a client ( Sage 100 2024.1 Premium )  presently using Nuvei/Paya asking about replacing Nuvei/Paya with eBizCharge.  Specifically their question is if there's an uninstaller to cleanly uninstall Nuvei/Paya .   Then their next question is if it's "easy" to revert back from eBizCharge if needed.

They are considering a test company though I'm not sure how much testing they can do as they also have e-commerce to work with which could be challenging to thoroughly test.

1. Does anyone know how easy/difficult the un-install process is for Nuvei/Paya? 

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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
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You can uninstall the Paya Exchange client from the Control Panel.  There is no way to uninstall the components within Sage 100... but typically a new CC provider would override that programming with their own... and you should be able to disable all Credit Card features to otherwise turn them off.

Converting from any 3rd party provider to another basically involves re-keying all credit card data, since there is no way to read / move the data from the 3rd party vault.  (AFAIK the ability of 3rd party CC providers to copy data from the Paya vault is a unique situation, since the Paya interface is a part of base Sage).

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Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
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I don't believe they can test in a backup company. They would want to clone their system and do their testing in a sandbox. 

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Madeline Stefanou
RKL eSolutions, LLC
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Are they running Paya with the default install that comes with Sage or with the advanced install of Paya which has additional functionality? If it is out of the box, there isn't anything to uninstall. The other integration either uses parts of it or overrides it as needed. If it is the additional functionality, it would be like any 3rd party modification. As in it can get tricky and your mileage may vary from others. Your Tokens will not come over unless they do a Gateway to Gateway transfer which I have seen happen, not with Century but with others. We use to have a program that used Paya's API to get the token and the full card but they closed that when they got rid of the vault only accounts.

Reverting back is the same type of process, including with the Tokens.

If they want to test, it will need to be in a test install not a test company. The modifications are system wide.

Is e-Commerce the old B2B or B2C with Sage or something external like WooCommerce or Magento, etc? If the old eBusiness B2B or B2C then you might have issues with Century working correctly. If it is something external than just make sure they have already worked with century to get the orders in and see if the CC is passed in or not. Depending on the integration to eCommerce they may or may not be passing all the info to do anything with the CC once it is in Sage.

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Todd Martin
MBA Business Software
https://www.mbabsi.com
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