Did Level III processing just become enabled? I think that is what the extra click is for...to allow that data to be entered / verified.
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Kevin Moyes
Technical Systems Analyst
Munjal White Consulting Co.
Toronto ON
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Original Message:
Sent: 08-12-2021 16:38
From: Greg Stiles
Subject: Anyone seeing issues processing credit cards with Paya this morning?
Yep. Agreed. It is confusing, but if it's always been that way, not sure why I got the call this morning, this person has been doing this for years!?
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Greg Stiles
S & W Microsystems
Torrance CA
310.787.1010
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Original Message:
Sent: 08-12-2021 16:32
From: Brett Zimmerman
Subject: Anyone seeing issues processing credit cards with Paya this morning?
Oh right, the two 'Paya' screens. I never really liked that. The Submit button should be disabled/hidden on the first screen (below) and only allow Next:

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Brett Zimmerman
Net at Work
Greater Boston Area
Original Message:
Sent: 08-12-2021 16:02
From: Greg Stiles
Subject: Anyone seeing issues processing credit cards with Paya this morning?
Operator Error.
Maybe this is different than before? User enters the CVV, clicks Submit, screen changes to address info, user was not hitting Submit a second time.
Case Closed.
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Greg Stiles
S & W Microsystems
Torrance CA
310.787.1010
Original Message:
Sent: 08-12-2021 15:50
From: Brett Zimmerman
Subject: Anyone seeing issues processing credit cards with Paya this morning?
I haven't heard anything.
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Brett Zimmerman
Net at Work
Greater Boston Area
Original Message:
Sent: 08-12-2021 15:18
From: Wayne Schulz
Subject: Anyone seeing issues processing credit cards with Paya this morning?
@Brett Zimmerman is our Paya outage watcher
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Wayne Schulz - Schulz Consulting - 860-516-8990