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  • 1.  Anyone run into eBusiness error when checking out

    Posted 02-04-2014 11:51
    Anyone run into eBusiness error when checking out either .store or .order and you get ""An error occurred while attempting to process the page you requested. Contact your account representative or the Webmaster"". When you look at the error log it shows error 13 sy_maint line 2020.I can't figure out what is causing the issue. This had been working for a while and now it will not let anyone process an order. Sage not a big help at this time. My only other option is to open the code and step through but it is a pain with EBM to do. Hoping someone else has already run into it before. It isn't a issue with the IT shopping cart. I have reinit it and it made no difference. Plus when you do a .store order and not log on, you can see the shopping cart. but after you create a login or login with your user it will then show the error.


  • 2.  RE: Anyone run into eBusiness error when checking out

    Posted 02-04-2014 12:01
    Nevermind I figured it out on my own. There was a script that was tied to the shopping cart detail. Once I removed it (before I had just blanked out the script but kept the configuration to run the script) the error went away. So the issue was triggering a script on shopping cart entry detail. Didn't matter if it had a script to run or if it was blank. it would still get this error.