Sage 100

Anyone know a way to tell what a client's install is authorized as to the number of employees? Anyone else seeing it is counting active employees not how many are paid?

File, Run *info doesn't provide what you need?

Library Master, Setup, System Configuration, Modules will show the PR Tier. I just had a client tell me that it was using the Active employees, not the number of checks.

I just got a quote for Payroll on a user and they wanted to know the total active employees. If terminated it is not counted but all others are.

Wow! entirely new story from number of checks and direct deposits that we were told. @MoiraGoggin , thank you. I had not seen that in the info screen (or the System Configuration @DianaLaughner )

Does it count Inactive employees? I also thought Sage was counting checks and Direct Deposits.

I feel like I heard them say number of people paid. I think that equates with active employees. I recall people asking questions about what if you're paid on this frequency, and Sage dismissed them all because it was the number of people being paid.

I have plenty of clients that pay each person by entering or loading their time and do not deactivate employees. I also wonder if it is counting across companies. I have told clients to count across active companies. Not sure how they can actively manage those paid without using Active Employees but this is a separate measure that we should have been told.

I just received an email about a fix: Issue Renumbering an employee increases the employee count for your payroll tier. The following program fixes are available to correct this issue: PR5010T for Sage 100 2017.1 and 2017.2 PR5009T for Sage 100 2016.4 and 2016.5 Doesn't sound like the program is tracking people paid.

So nothing below PU 4 in v2016 works with this patch? Wow, talk about staying current!!!

This is what Sage Support had told me about the tracking. Of course we will believe it when we see it!! Sage 100 tracks the number of unique employee IDs during tax calc. It keeps a list of employee IDs (that never resets) and compares against that during tax calc to see if you are over your tier. This counts for all companies so if you run tax calc as a test in a backup company (or run PR out of multiple companies) those will get added to the same ongoing list and counts each unique employee ID. If you fire someone or they leave, Sage indicated this won't count towards the tier as long as you mark the employee as terminated. Regarding the fix that just was emailed to customers, the notes say it will only prevent future problems. After the fix is installed, do the following to correct previous renumbers. ** NOTE** This program fix is only to prevent the issue from happening in the future. If you have already exceeded your tier: 1.Install the Program Fix 2.Renumber the current employee back to the original Employee # 3.Then renumber again to the current Employee # If you continue to run into issues after following these steps please contact support

payroll is becoming an albatross around the neck...