Sage 100

Anyone having issues with Sage portal?

Yes. The system seems to be down.

You mean other than the usual? Yes actually. I can't get it to load at the moment.

Thanks at least I'm not alone LOL... Maybe they are updating it and forgot to tell us! They are just falling apart on all ends!

Maybe they are working on creating excellent customer experiences.

From Sage: so what happens if you don't tweet? Hi Diane, We are aware of the issue with the partner portal and we are taking care of it; therefore, you may have some problems in accessing the portal today. To receive prompt notice of the solution of this issue, you may want to take advantage of these twitters: Sage 100 ERP: @Sage100ERPCS Sage CRM: @SageCRMCS Sage X3 ERP: @SageX3Support Sage 500 ERP: @SageSupport Sage 300 ERP: @Sage300ERPCS Sorry for any inconveniences and thank you for your patience. Kind regards, Andrea Piccioni Sage Portal Support Sage Business Solutions 13888 Wireless Way, Suite 120 Richmond, BC V6V 0A3 For Customers: customer.portal@sage.com For Partners: partner.portal@sage.com

You hit F5 every 5 seconds.

Another good way to get prompt solutions is post to LinkedIn and have seven or eight people chime in. This will prompt a call or email from the Sage CIO.

Posted on LinkedIn.

FWIW, the Twitter response for notices of system faults will be quite common among vendors.

@DianeRuth If you don't tweet, you miss out on all the wisdom members of this group impart on a daily, and sometimes hourly, basis. I was not aware of any wisdom coming from the Sage twitter accounts.

And in other news.. Sage have setup a toll free number for information about the partner portal outages - 1-800-EAT-S***

@RealJohn...I mean @JohnHoyt there's wisdom on Twitter?

Only from @DalaiLama.

Oh yeah! Him. I see his tweets every once in a while.