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  • 1.  Anyone have their Favorites disappear in 100c v201

    Posted 10-24-2017 08:43
    Anyone have their Favorites disappear in 100c v2016? Have a client running Advanced & some local users are having them all randomly disappear & they have to rebuild their favorites. Sometimes it will happen over the weekend, sometimes it will happen in the middle of the day. They will walk away from their machine & come back to them gone. I have favorites saved when I access via the TS for this client & mine haven't gone missing. And, on previous versions, the public tasks would lose tasks, like maybe the file reverted to an older version. I had to fix this multiple times & this was on the TS. I have checked with IT on permissions to where this .json file is stored, but the users that lose them are not setup differently than the users that don't. Any thoughts?


  • 2.  RE: Anyone have their Favorites disappear in 100c v201

    Posted 10-24-2017 08:48
    On advanced, aren't they stored in the users profile for that PC? Could it have something to do with a backup or AV happening and the file being deleted? Maybe the profile is changing?


  • 3.  RE: Anyone have their Favorites disappear in 100c v201

    Posted 10-24-2017 10:30
    I will get with their IT dept & check, thanks