Sage CRM

Anyone have an Idea as to why when I setup HTTPS for Sage CRM and use the HTTPS URL that it wants to add an extra / after the server name? So http shows HTTP://servername/CRMName/eware.dll but when using https I get HTTPS://servername//CRMName/eware.dll. It is really weird because It allows me to get into the system with that path but the notification icon doesn't show and the source shows it starting with //pathtoicon other icons show correctly. I can correct the URL and the icon shows up as well as the page as it did before but when I click on certain links it will revert back to the // in the URL again and prompt me to log in. If I don't log in and instead change the path to not have the extra / then it will go to the page I wanted. Has anyone seen this or know how to fix it? I was thinking it was a rewrite issue until I saw the notification icon path have the extra / which tells me it has to be a setting the application is getting.

@PeterWolf may have seen this before

I think I got past it with installing the patch for R2. Not sure what broke it but after the install, it appears to be working. I did get a message saying that Setup has detected that the CRM URL rewriter may not be working properly. But when I ran CRM it appears to be working. It shows in HTTPS now without the extra /. The gadgets with Sage 100 SData shows. I am sure I will find something like mailchimp or exchange sync or something not working but for now I might have gotten past the issue. But if you have any insight, I wouldn't mind knowing why or what was happening.

Sorry Todd - that's an odd one and I haven't seen it before.

I know I'm a bit late to the party here @ToddMartin, but this is something I've seen with outwardly published CRM systems that utilize SSL (or any secured protocol deployment) - specifically 2017 R1 and later. Unsure of when the bug was actually fixed as you indicated it was in later versions. There's a couple elements at work... because of the extra ""/"" following the server name, it breaks the URL that shows the Notification icon. The URL to the icon is stripped of everything and usually only on the dashboard, so it will display a broken image. If you're looking at the browser console (IE or Chrome) and you hover over where the icon should be, you'll notice pairs of errors that'll accumulate - one for not locating the image for the Notification button in a hovered state and a normal state (see ""image.png""). Since it's generally cosmetic and limited to the dashboard, I threw together a fix that I employ via a custom JavaScript file. There's essentially two fixes for this... 1) If you simply remove the extra ""/"" and hit the [Enter] key, it resolves the broken image and onscreen errors. However, most users won't bother to do that.... so... second fix entails... 2) The resolution to fix it is essentially rebuild the image's URL - see ""fixNotificationURL.png"" attached. A bit lengthy, but hopefully there's some insight with my limited exposure to the issue.