The negative tiers issue keeps appearing with my customers when they try to reconcile inventory. Unfortunately Sage has some really nasty (
source ) KB article which isn't customer-friendly and just telling a customer "don't over ship something you don't have" isn't really a solution ( if it is the solution then the software should natively enforce the rule - similar to how in balance AJE is enforced for most users).
On a basic level, the issue has appeared for a customer who wants to zero out a warehouse by making a physical count where all items in the warehouse are counted down to zero.
The physical count adjustment doesn't match the inventory valuation report for that warehouse.
Prior to doing this, I ran the negative tier report.
I just went back and re-ran it. So far as I can tell running and updating the negative tier report doesn't necessarily fix everything as once I run the report and update and go back to rerun the negative tier there are still items on it.
I guess I'm not exactly sure what purpose the negative tier report fulfills unless it's part of a series of manual and automatic steps required to reconcile inventory. And if so this seems like something Sage should have a better routine/procedure for reconciling.
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Wayne Schulz - Schulz Consulting - 860-516-8990
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