Sage 100

Anyone familiar with this StarShip issue? Have a customer trying to self-install the upgrade (I generally have been paying V-Tech to do these). Running into an issue while trying to upgrade starship to V12 from V9.996 on the RR_2K server. It is stating that SQL is not running. We have no idea what we are doing regarding SQL servers.

There are pretty detail installation instructions on the SQL server install,. I recommend that they uninstall the SQL and reinstall. This time have them follow instructions to the letter. My guess it is permission and service start. let me know if you need help.

I am assuming they installed SQL express on the starship server . That is the easiest thing to do.

I've no idea - do you know of a link to the instructions?

http://www.vtechnologies.com/help/install/

When you install the SQL server it shows the step on a notepad on the screen. I had to uninstall and reinstall SQL the first time I did it . I missed a step.

Thanks!

#1 SQL install tip for everyone - Microsoft thinks you should use Windows authentication only, but just about every developer on the planet writes their apps to use mixed mode and authenticate the app with a sql server account, not a windows account. The install defaults to Windows authentication, and you have to choose mixed mode in beginning of the install.